- Mohegan Sun (Uncasville, CT)
- …This position is responsible for responding to inquires and providing top level customer service and information to customers calling into the Operations Center ... Effectively and efficiently utilizes software tools for recording, routing, escalating and analyzing customer service calls + Assists in the analysis of the… more
- Sherwin-Williams (Wethersfield, CT)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any… more
- Xylem (Bozrah, CT)
- … customer expectations through innovative and sustainable solutions. Job Summary: The Customer Service Specialist is responsible for handling complex ... analyzes customer feedback, and provides strategic recommendations to improve customer service processes. This role requires strong analytical skills,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- WM (Windsor, CT)
- …projects. **I. Job Summary** We are looking for a service -focused, detail-oriented Customer Service Specialist to manage hauler damage requests involving ... with company service standards. + Maintain accurate records of all customer interactions, claim progress, and resolutions. + Escalate complex or sensitive cases… more
- CARMAX (Waterbury, CT)
- …Connecticut, 06705 CarMax, the way your career should be! **About this job** As a Customer Specialist , you will be empowered to provide an iconic experience for ... succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale or… more
- Ricoh Americas Corporation (Windsor, CT)
- **Summary** : Join our dynamic team as a **Senior On-Site Service Specialist ** , where you will play a pivotal role in transforming our clients' experience ... troubleshooting and escalate technical issues promptly for resolution. + Deliver exceptional customer service by addressing inquiries, coordinating service … more
- Cabela's (East Hartford, CT)
- **_POSITION SUMMARY:_** The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery ... **_ESSENTIAL FUNCTIONS:_** + Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all… more
- UMB Bank (Hartford, CT)
- As the **Treasury** ** Service Specialist ** will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and ... you if:** + High school education or equivalent + 5+ years proven customer service experience OR any combination of education and experience that would provide… more
- The Hertz Corporation (Hartford, CT)
- **A Day in the Life:** The primary mission of the **Executive Customer Service Specialis** t function is to maintain a high standard of one on one customer ... all resources materials in order to document and resolve customer inquiries. + Maintain a portfolio of all contacts,...in timely manner to ensure resolution was met and customer has been notified. + Cooperate with Management in… more
- Entergy (Waterford, CT)
- **Job Title:** Capital Projects Procurement Specialist **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC This position may be filled in New ... Jackson, MS; The Woodlands, TX This position may be filled as a Procurement Specialist Senior or Senior Staff based on the qualifications and experience of the… more
- Lowe's (Waterford, CT)
- …assigned territory thru active engagement in the store and assigned region. Provides SMART customer service at all times through the daily execution of Lowe's ... locations to discuss project plans. The In Home Sales Specialist must be comfortable owning the customer ...customer service policies, procedures and programs Listens… more
- Verint Systems, Inc. (Hartford, CT)
- …Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... timely solutions in a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's customer contacts… more
- Xylem (Bozrah, CT)
- …chambers, septic tanks, sand filters, pond aeration systems, and fountain control.** **The Field Service Specialist will support a wide range of service and ... etc. Perform the required administrative tasks associated with the M&C Service Specialist position (ie product improvement requests, product issues… more
- Hartford HealthCare (Farmington, CT)
- …our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. The ITS ... Application Specialist (for Epic Health Information Management) will have primary...functionality to deliver expected outcomes. Attention to detail and customer focus are critical skills for this position. Successful… more
- Cardinal Health (Hartford, CT)
- …demonstrating the culture of energy, passion and positive atmosphere while delivering superb customer service . + Assists with Field Alert Reports (FARs) and ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- Cardinal Health (Hartford, CT)
- …demonstrating the culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- University of New Haven (West Haven, CT)
- …projects. + Cover the front desk of the One Stop. This includes using strong customer service skills while triaging appointments and walk-in traffic for all 4 ... Data Communications Specialist Department:One Stop Student FIn'l & Reg Svcs...sciences, fine arts, business, engineering, public safety and public service . More than 100 academic programs are offered, all… more
- TTEC (Hartford, CT)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a...of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more