- Sallie Mae (New Castle, DE)
- …related fields is preferred. + 2+ years of experience in collections or related customer service roles, preferably in a financial or credit environment. + ... operational efficiency, cost savings, and ensure the delivery of high- quality goods and services. **What You'll Do** + Develop...Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.… more
- Red River (Dover, DE)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Middletown, DE)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Dover, DE)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Dover, DE)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- Terumo Medical Corporation (Elkton, MD)
- …and drive continuous improvement. Ensure compliance to TerumoA cents € (TM) s quality policy , respond to customer complaints, perform audits, develop ... Quality Engineer II Date: Oct 10, 2025 Req...designed, developed, and made to meet or exceed our customer expectations and requirements. The position will support production… more
- Humana (Dover, DE)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Dover, DE)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Terumo Medical Corporation (Elkton, MD)
- …recommend actions, and take care of implementation when needed + Demonstrated Quality Mindset: process oriented, root cause oriented, customer oriented, sense ... Quality Operations Engineering Analyst II Date: Oct 8,...Sigma Certification or ASQ-CQE a plus It is Terumo's policy to provide equal employment opportunity to all its… more
- ManpowerGroup (Penns Grove, NJ)
- Our client in the pet pharmaceutical field is seeking hybrid customer service representaives to join their team. As a customer service representative, ... candidate would have experience in call center role, great customer service skills and a willingness to...to providing equal employment opportunities in a professional, high quality work environment. It is the policy … more
- Bridgestone Americas (Dover, DE)
- … tasks as required. Pay Range: $15.50 - $23.20 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Bridgestone Americas (Wilmington, DE)
- …tasks as required. Pay Range: $17.85 - $26.78 **Responsibilities** + **Hybrid Role** Customer service , sales, customer issue resolution- **75%** Basic ... your future. We believe people can only provide superior service and quality to others when they...High School Diploma or equivalent Valid automobile driver's license Customer service and career growth mindset Ability… more
- Highmark Health (Dover, DE)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- M. C. Dean (Newark, DE)
- …and have a family-oriented culture with primary focus on customer satisfaction, quality and safety. This is a regional service position that will require ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...The selected candidate will be working as an Electrical Service / UPS installation systems Technician for MC Dean's… more
- ARAMARK (Newark, DE)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- Fresenius Medical Center (Dover, DE)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... ! **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including… more
- Fresenius Medical Center (Hockessin, DE)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... a plus. **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including… more
- Walmart (Dover, DE)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Walgreens (Perryville, MD)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
