- Avnet (Dover, DE)
- …+ Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success , issues and future growth ... environment to ensure practices do not adversely impact company reputation or customer satisfaction. **Hybrid position with a minimum of 3 days in office.… more
- Wilson Language Training (Dover, DE)
- …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...strive to reflect this belief in our work. The success of our team members is no less paramount.… more
- Ralliant (Dover, DE)
- …inefficiencies and contributing to initiatives that enhance team performance and customer experience. **Qualifications** . Proven success in a high-volume, ... The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
- iCIMS (Dover, DE)
- …policies and controls. + Manage internal risk assessments. + Support Sales and Customer Success by responding to security questionnaires and speaking to ... including comfort engaging with customers, executives, and auditors + Demonstrated success driving compliance projects and risk management programs + A self-starter… more
- Parexel (Dover, DE)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... reporting activities - Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address client feedback and… more
- Cengage Group (Wilmington, DE)
- … customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key… more
- The Hertz Corporation (Dover, DE)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- SolomonEdwards (Dover, DE)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current ... information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Owens & Minor (Dover, DE)
- …do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, ... factors such as experience, skills, education and location. Ensures that the customer is satisfied with company products and services. Works closely with Sales… more
- Sherwin-Williams (Wilmington, DE)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve...people. Our people are behind the strength of our success , and we invest and support you in: Life… more
- SMX (Dover, DE)
- Contracts Specialist (4753)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States SMX is seeking a **Contracts Specialist ** to support the Global ... range of contracts with both customers and partners. The Contracts Specialist will collaborate regularly with cross-functional teams, including finance, program… more
- Cengage Group (Wilmington, DE)
- …+ Consults on implementation planning, training, and support needs and coordinates with Customer Success team to deliver the plan + Designs usage growth ... strategies and coordinates with Customer Success organization to track usage + Shares customer feedback with internal partners to support continuous… more
- Sharecare (Dover, DE)
- …and workloads that can be variable for long periods of time. + Proven success in influencing outcomes in customer service environment. **Qualifications:** + High ... Under the general supervision of the Operations Manager, the Outreach Specialist has the primary responsibility of scheduling members for enrollment into… more
- TD Bank (Wilmington, DE)
- …Crime Risk Management **Job Description:** The Financial Crime Risk Specialist role develops and maintains TD's AML/ATF/Sanctions/ABAC programs, including ... preferred + Proven experience in a multi tasking environment ** Customer Accountabilities:** + Leads the development of team procedures...of the FCRM program + Represents FCRM as a specialist on internal or external committees as well as… more
- EBSCO Information Services (Dover, DE)
- …offers. There will be ample resources, tools, training, and support to ensure your success as an E-Content Specialist and your development **About You** + 2+ ... Join us to help make an impact. **Your Opportunity** As an E-Content Specialist your primary responsibility is to contribute to building and maintaining a… more
- Elevance Health (Wilmington, DE)
- **Care Support Specialist I** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, ... and spiritual support to patients and their families. The **Care Support Specialist ** is responsible for proactive and/or retroactive patient scheduling and serves… more
- American Express Global Business Travel (Dover, DE)
- …exceptional time management **What We're Looking For:** + Proven track record of success in technical customer support, business travel services or related field ... make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.… more
- CDM Smith (Middletown, DE)
- …40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist : * Collects, coordinates and/or reviews applicant data to determine ... Trust position. \#LI-LP2 **Job Title:** FEMA - Program Delivery Specialist **Group:** WAF Field Mod Fringe **Employment Type:** Temporary...Where your co-workers are invested in you and your success . Where you are encouraged and supported to do… more
- Elevance Health (Wilmington, DE)
- **Excess Loss Specialist ** **Location :** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, ... is granted as required by law._ The **Excess Loss Specialist ** is responsible for working independently reviewing claims and...equivalent and a minimum of 3 years claims and/or customer service experience; or any combination of education and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified ... Services and Development. Link Solutions is seeking a Project Management Office (PMO) Support Specialist to join our team at Aberdeen Proving Ground, MD. + Must be a… more
