- Coinbase (Boston, MA)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Boston, MA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Tillingers Concierge, Inc. (Boston, MA)
- … Supervisor plays an integral part in delivering excellent service and managing their concierge team . The position is like that of our Residential Concierge ... SUPERVISOR RESPONSIBILITIES OVERVIEW + Ensure the seamless day-to-day operations of your Concierge team including staff scheduling, payroll, and direct staff… more
- Sunrise Senior Living (Newton, MA)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... a part of.** **Job ID** 2025-233953 **JOB OVERVIEW** The Concierge is often the initial contact and first impression...+ Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating… more
- CBRE (Boston, MA)
- … objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example ... building. **What You'll Do:** + Coordinate and manage the team 's daily activities. Establish work schedules, assign tasks, and...Minimum of 4+ years of related (eg Front Desk, Concierge , Hospitality, Room Management, or Customer Service)… more
- American Airlines (Boston, MA)
- …and hop on board! **Why you'll love this job** The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, ... excellent customer service, extensive ticketing and problem resolution for our...Coordinate all services provided to elite status customers (eg, Concierge Key program and Five Star service) + Assist… more
- SHI (Boston, MA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- Hologic (Boston, MA)
- …functions. + Demonstrate the willingness to delegate goals, monitor progress, and drive team -oriented success . + Develop and maintain a pipeline of prospects. + ... management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This...value propositions to target the market. + Simplify the customer experience and create a "high touch" concierge… more
- SHI (Boston, MA)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- Leap (Boston, MA)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. This role also… more
- Leap (Boston, MA)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Boston, MA)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- SHI (Boston, MA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- SHI (Boston, MA)
- …+ Support training and change management efforts to drive platform adoption and customer success . **Behaviors and Competencies** + Business Acumen: Can analyze ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Boston, MA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- American Express (Boston, MA)
- …growing, and we are looking for additional Hospitality Coordinators to join our team . Working within Resy's Customer Success Org, Hospitality Coordinator's ... back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive...to confirm premium reservations for the Resy Global Access concierge program + Working on other duties and projects… more
- SHI (Boston, MA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Leap (Boston, MA)
- …role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success . You will collaborate ... September 2025. As an integral member of our leadership team , you will oversee the performance and development of...Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge , SET and many others. To hear more about… more
- SHI (Boston, MA)
- …**Job Summary** Job Summary SHI is seeking a motivated Software Engineer to join our Customer Experience Development Team . In this role, you will help develop a ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...be hands-on in technical delivery and contribute to the success of their team . You will participate… more