- Olympus Corporation of the Americas (Westborough, MA)
- …+ Understanding of IT Service Management (ITSM) principles and practices. + Experience with customer relationship management (CRM) systems and support. ticketing ... member of the ESE Digital Enablement team, responsible for guiding new customer implementations of Ecosystem software. This role requires strong project management… more
- Olympus Corporation of the Americas (Westborough, MA)
- …inventory (DOH) performance, delivery performance in order to eff ectively meet customer demand and compliant product to customers globally. **Job Duties** + Leads ... systems and processes to optimize inventory level that supports customer needs while keeping cost at lowest possible level....discipline or demonstrated equivalent. + Minimum of 15 years' experience in Supply Chain Management and Planning with a… more
- FM (Norwood, MA)
- …This position is based at the **Four Points by Sheraton Hotel & Conference Center in Norwood, MA,** supporting **Banquet Services.** The property is owned by **Hobbs ... inventory control, and marketing initiatives. + Serve as primary contact for social gatherings and ensure guest satisfaction by...from start to finish. 2+ years of Banquet Management experience strongly preferred. Experience working in a… more
- Red River (Boston, MA)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Avnet (Boston, MA)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- DataRobot (Boston, MA)
- …digital marketing, SEO, ABM, and GTM strategy to drive net-new pipeline and customer expansion + Build and evolve a multi-tiered ABM strategy, delivering targeted ... + 10+ years in B2B marketing with deep leadership experience across demand generation, marketing operations, and ABM +...technology wave of our time and we're at the center of it. You'll lead growth in a company… more
- US Bank (Boston, MA)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Boston, MA)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Eversource Energy (Westwood, MA)
- …\(5\) plus years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of ... responsible for ensuring Eversource customers enjoy a top tier customer experience by leading our Customer...above and beyond for our customers in a 24/7 Contact Center setting\. This professional position is… more
- Citizens (Johnston, RI)
- …issue - they'll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: + Field a variety of ... answers and support fast. Our customers rely on our Contact Center Specialists to help them understand,...throughout your day. + Help customers improve their banking experience and build customer relationships by recommending… more
- State of Massachusetts (Boston, MA)
- …own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State and Federal ... and procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Humana (Boston, MA)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Middlesex Savings (Westborough, MA)
- …completion, discussion will be held regarding transition to hybrid work** **Overview** The Contact Center Specialist I is a key role focused on providing ... customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at least… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and ... customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at least… more
- Prime Therapeutics (Boston, MA)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- Needham Bank (Needham, MA)
- …WORKING CONDITIONS/PHYSICAL DEMANDS + Normal business office environment + Customer Care Center specialists work in an inbound contact center that ... all tools and resources available to resolve more complex customer issues. Required Experience : JOB REQUIREMENTS +...service, sexual orientation, genetic information, or gender identity. Keyword: Contact Center Call Center From:… more
- Needham Bank (Needham, MA)
- … customer service experience through coaching and mentoring, implementation of customer contact center best practices. This leader partners with the ... Customer relationships and employee experience in the Treasury Customer Care Center , Cash Management Team and the Business Care Center .… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Lumen (Boston, MA)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- ThermoFisher Scientific (Waltham, MA)
- …Work:** As a Supply Center Specialist, you will deliver outstanding customer experience within a scientific retail environment, supporting researchers and ... point of contact for Thermo Fisher's on-site Customer Supply Center , you will ensure customers...+ Requires a minimum of 1 year of confirmed experience in customer service, retail, sales, research… more
