- Repligen (Waltham, MA)
- …that align with Repligen's growth objectives.Leadership & Collaboration: Serve as a trusted advisor to executives and business leaders by capturing the Voice of the ... Customer (VOC), aligning initiatives with business drivers, and presenting clear business cases and value propositions.Measurement & Reporting: Define KPIs and track… more
- Fannie Mae (Boston, MA)
- …and cooperatively towards a common goal. Multifamily Customer Engagement - Customer and Partner Management - Advisor Target Pay Range: $121,000 - ... $158,000 a year Qualifications Education: Bachelor's Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their… more
- Principal Financial Group (Boston, MA)
- …experience) + 8+ years of experience in software engineering, with experience in customer engagement, AI chatbots, CRM, or advisor platforms is required. + ... of a team building foundational chat, video, co-browsing, scheduling, and advisor tooling capabilities. **Key Responsibilities:** + Design, develop, and maintain… more
- United Site Services (Westborough, MA)
- …and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of ... execution, and change management. - Serve as a trusted execution advisor across the initiative landscape, reinforcing project health and accountability -… more
- LinearB, Inc (Boston, MA)
- …improvement. Your communication style is clear and empathetic, making you a trusted advisor to both technical and non-technical partners. This role is hybrid - ... in the Boston, MA office. Responsibilities Partner with teams across Sales, Customer Success, Marketing, Finance and Product to analyze needs and deliver tailored… more
- DataRobot (Boston, MA)
- …today and in the future. **Job Description** The Data Scientist role in the Customer Engineering team plays a pivotal role at the intersection of AI/ML engineering, ... hands-on problem-solving, can lead technical initiatives, and can serve as a trusted advisor to both internal teams and customers. Your work will focus on designing,… more
- Home Depot (Natick, MA)
- **Position Purpose:** The Measure Technician (In-Home Advisor ) works independently in a traveling field role in support of The Home Depot's Field Services ... Organization. The Measure Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence… more
- Red River (Boston, MA)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...IT strategies, so Red River is considered a trusted advisor in IT support. In addition, Residency Services offers… more
- Jobleads-US (Boston, MA)
- …of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual ... organization as part of our expanding People Team. You'll act as a trusted advisor to leaders and employees, providing hands‑on support in areas such as performance… more
- NextMed (Boston, MA)
- …and maintain strong relationships with new doctor clients. Act as a trusted advisor to understand their needs and provide solutions that enhance their practice. ... targets. Collaboration: Work closely with other sales professionals, operations, and customer service teams to ensure a seamless onboarding process and high… more
- Parexel (Boston, MA)
- …sales strategy to gain market share and build high levels of customer satisfaction and loyalty. **New Business Acquisition** + Actively and aggressively prospect ... and leverage potential new business opportunities within specified customer account(s) + Analyze and prioritize potential opportunities and develop strategic sales… more
- GAP Solutions Inc (Boston, MA)
- …analytic and architectural requirements. **Duties and Responsibilities:** + Serve as an advisor to our NASA OCHCO (Office of the Chief Human Capital Officer) ... customer while leading development in data engineering activities. +...or CI/CD** + **Bonus skill sets valued by the customer :** + **Developing machine learning, data mining, statistical network,… more
- DataRobot (Boston, MA)
- …working directly with our most strategic customers. You'll be a trusted advisor and hands-on builder, translating complex business challenges into cutting-edge AI ... **Key Responsibilities:** + Partner with Customers: Collaborate closely with customer stakeholders to understand their business goals, identify high-impact use… more
- DataRobot (Boston, MA)
- …future. The VP, Pre-Sales Solutions - Americas is a strategic and customer -facing leadership role responsible for leading and scaling the Pre-Sales Solutions ... America. This leader will partner closely with Sales, Product, Marketing, and Customer Success to ensure the delivery of best-in-class technical expertise, solution… more
- DataRobot (Boston, MA)
- …in production. 3. Leadership & Mentorship + Act as the technical advisor to engineering leadership (VPs, Directors) and product teams, influencing roadmap ... with Research, Product, and GTM teams to align technical efforts with customer needs and market opportunities. + Communicate complex technical concepts to executives… more
- DataRobot (Boston, MA)
- …Serve as a Data Science technical expert representing DataRobot during customer engagements. Conduct proof-of-concept and proof-of-value trials. Guide and advise ... and visualization. Provide data science knowledge and expertise as a trusted advisor to clients. Work side-by-side with Sales, Account Management, Customer … more
- Skanska (Boston, MA)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is ... track record of success, SIS functions as an "extension of staff" and is a trusted advisor to its clients. As your partner and advocate at every step, we enable you… more
- Kyndryl (Boston, MA)
- …customers and our communities. **The Role** Skytap, a Kyndryl company, is seeking a Customer Technology Advisor to become an integral part of our cutting-edge ... in your field. **Duties & Responsibilities** As a Skytap - Customer Technology Advisor , you will possess strong technical and business acumen, allowing you… more
- Wolters Kluwer (Boston, MA)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and… more
- CARMAX (Norwood, MA)
- …way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and ... Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦… more
