- MRC Global (Bellingham, MA)
- …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality...+ Any combination of two or more years in customer service , inside sales, and/or warehouse services… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of leadership globally. + Demonstrated ability to work well under pressure. + Strong customer service skills and the ability to deal with difficult customer ... Engineer will work closely with cross-functional teams including engineering, product management, customer support, and quality assurance. Their focus will be on… more
- Towne Park (Boston, MA)
- …processes for providing exemplary customer service . This includes customer needs assessment, meeting quality standards for services, and evaluation of ... for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service...bell services, and door services, as needed to achieve quality and service levels based on the… more
- Commonwealth Care Alliance (Boston, MA)
- …Cross-Functional Collaboration - Work closely with network contracting, credentialing, claims, IT, customer service , compliance, and quality teams to address ... resolution processes align with regulatory requirements and organizational standards for service quality and responsiveness. Provider education - Collaborate… more
- Terumo Medical Corporation (Boston, MA)
- …Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for ... programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation;… more
- Red River (Boston, MA)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Commonwealth Care Alliance (Boston, MA)
- …budget changes, ever-rising costs, and a lack of capacity and access to quality care. These challenging circumstances have emphasized the need for innovative care ... the inpatient hospital admissions that often follow, by offering quality urgent care services in the comfort of the...and help deliver healthcare of the 21st century! The Customer Experience team is responsible for implementing instED's growth… more
- Red River (Boston, MA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Skanska (Boston, MA)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is ... construction and project delivery expertise translates directly into maximum savings and quality . The Field Representative - SIS is responsible for field operations… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Milford, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Boston, MA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- RTX Corporation (Marlborough, MA)
- …balance of skills including; investigation, attention to detail, root cause analysis, customer service , and relationship building. Candidate's ability to quickly ... notes, revisions, and other items as applicable. + Build relations with Quality or equivalent customer ; Lead multi-functional teams in problem resolution and… more
- Humana (Boston, MA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- State of Massachusetts (Boston, MA)
- …Saturdays. *Detailed Job Responsibilities* * Manage daily operational functions and staff of Customer Service Center. This includes but is not limited to ... Beyond day-to-day oversight, the Leader is responsible for maintaining quality standards at the facility, including a safe working...ensuring Customer Service Reps (CSRs) provide error free… more
- The Alpha Group (Norwood, MA)
- …has worked with The Alpha Group in various roles. Using her background in customer service and administrative support Laura makes clients and candidates feel ... QUALITY INSPECTOR NORWOOD , MA 02062 US Posted:...Monday-Friday Pay Rate: $18.00-$21.00/hr Job Requirements It is the policy of The Alpha Group, Inc. To recruit, hire,… more
- National Safety Council (Worcester, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- Fallon Health (Worcester, MA)
- …to inbound call center. Handles calls from providers and members with excellent customer service . + Assist FCHP providers, members and/or their recognized ... among the nation's top health plans for member experience, service , and clinical quality . We believe our...and handle calls appropriately with a focus toward excellent customer service . In addition, the Service… more
- Agiliti Health (Worcester, MA)
- …features, functionality, etc. + Provides a quality service , performs to quality standards, and meets both customer and company metrics. + Picks up, ... serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment...and other personnel and act as subject-matter experts of customer service . **What You Will Do in… more
