- Posh AI (Boston, MA)
- …Shape Strategy & Roadmap : Align roadmap priorities with company goals, customer needs, and technical constraints. Clearly communicate and defend trade-offs ... The Role We're looking for a Senior Product Manager to own the vision, strategy,...the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision :… more
- LinearB, Inc (Boston, MA)
- …remote in the Boston, MA office. Responsibilities Partner with teams across Sales, Customer Success , Marketing, Finance and Product to analyze needs and deliver ... thinker with strong technical acumen to join our team as a Senior Revenue Operations Business Analyst. This role is ideal for someone who blends deep… more
- Confluent (Boston, MA)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Unity Technologies (Boston, MA)
- **Remote, USA** ** Senior Software Development Consultant, Customer Success Consulting** Location Remote, USA Department Engineering Requisition ID ... JOBREQ-2514484 **Role description** **The opportunity** The Unity Customer Success Consulting team is a group...is a group of highly skilled Software Developers and Technical Artists with deep expertise in the Unity platform,… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Microsoft Corporation (Boston, MA)
- … Success team drives rapid solution deployment and workload expansion for high-value customer scenarios. **As a Senior Technical Program Manager** , you ... **FDE Partnership:** + Collaborate with delivery team members (Factory Architects, Developers, Technical Success Architects) to deliver customer solutions. +… more
- Pegasystems (Waltham, MA)
- …You Are:** You are a technical leader with a passion for customer success , team development, and operational excellence. You thrive in fast-paced ... Senior Manager of Technical Support Engineering...are met. * Partner with Product Management, Engineering, and Customer Success to align on account health… more
- Amazon (Boston, MA)
- Description We are seeking an exceptional Senior Product Manager Technical to join our Alexa AI Product team, where you will be at the forefront of ... with world-class scientists, engineers, and cross-functional teams to translate complex technical capabilities into delightful customer experiences. The position… more
- DataRobot (Boston, MA)
- …high-impact post-sales technical engagement. As a key member of the Customer Success leadership team, the VP partners cross-functionally with Account ... + Lead the evolution of AI Technical Success to support new product offerings, emerging customer...and scale a multi-regional team of AISMs (I-III) and senior managers, fostering a culture of accountability, innovation, and… more
- Chewy (Boston, MA)
- **Our Opportunity:** The HR Systems & Solutions team is seeking an experienced ** Senior Technical Program Manager (TPM)** to join the Service Delivery ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
- Microsoft Corporation (Boston, MA)
- …CE&S is responsible for all up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions and ... transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within...who are committed to delivering exceptional outcomes. As a ** Technical Program Manager,** you will serve as a strategic… more
- Coinbase (Boston, MA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Wayfair (Boston, MA)
- …Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst, Journey Optimization At Wayfair, we care deeply about our ... customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine...and beyond Service, making collaboration a cornerstone of our success . If you're excited about driving business impact, working… more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... RI. Remote will be considered for the right candidate.** **\#LI-Hy #INDPPL** ** Senior Event Analysis Specialist** : The Senior Event Analysis Specialist… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... manufacturing and supply chains, and improve patient care. **Software Customer Success Manager** . This role is...It is ideal for someone who enjoys combining strategic customer engagement with technical fluency-and who wants… more
- PPL Corporation (Providence, RI)
- …skills, interpersonal skills + Demonstrated ability to research and apply technical accounting guidance *PpSe* ** Senior Accountant** **Basic Qualifications** + ... providing support for programs and organizations that empower the success of future generations by helping to build and...**LI** **_-Hy #INDPPL_** _Position may be filled at the Senior Accountant or Accounting Specialist level based on the… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to ( Technical ...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Wolters Kluwer (Waltham, MA)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... goal setting, development, and performance expectations. + Develop customer success team's skills related to product/ technical knowledge, analytics, … more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... This position is responsible for reporting, analyzing, and providing internal customer support to the various cross-functional teams supporting material inventory… more
