- GAP Solutions Inc (St. Paul, MN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web...of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound … more
- GAP Solutions Inc (St. Paul, MN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... + **Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of similar complexity.** + **Demonstrated… more
- ABM Industries (St. Paul, MN)
- …you have a disability and need assistance in completing the employment application, please call ###. We will provide you with assistance and make a determination on ... your request for reasonable accommodation on a case-by-case basis. more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- *_SUMMARY_* The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional ... insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- *_SUMMARY:_* The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional ... schedules, cancels, or reschedules appointments for assigned clinic or services using call center , electronic health record and department technology. Answers… more
- Pearson (St. Paul, MN)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... is preferred, but not required. Basic Purpose and Objectives Provide exceptional inbound and outbound general and technical support to internal customers by… more
- Travelers Insurance Company (St. Paul, MN)
- …and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound...four-year college or university is a plus. + Prior call center and sales experience + Personal… more
- Cardinal Health (St. Paul, MN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... call /phone, email, text, web, and other platforms. Place inbound orders via fax transmissions and answer inbound...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- **SHIFT HOURS:** **7:00AM-3:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach...High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer… more
- Cardinal Health (St. Paul, MN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardinal Health (St. Paul, MN)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to patient support programs preferred + ... hub services. **_Responsibilities:_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain… more
- Sedgwick (Minneapolis, MN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... supporting one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- Robert Half Office Team (Eden Prairie, MN)
- …+ Previous customer service experience (preferred), particularly in retail, manufacturing, or call center roles. + Clear verbal and written communication, as ... join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and… more
- TEKsystems (Minneapolis, MN)
- Customer Service Representative - Automotive Call Center Minneapolis, MN | Full-Time | 40 Hours/Week | Are you passionate about delivering exceptional customer ... a fast-paced, team-oriented environment? Join our modern, family-oriented automotive call center and become part of a...growth and development! What You'll Do: + Handle 80-100 inbound calls daily from customers + Schedule service appointments… more
- SolomonEdwards (St. Paul, MN)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. -… more
- Carrington (St. Paul, MN)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... a regular basis to business units overall routing and call flow design for inbound /outbound IVRs, campaigns, system and project health, including status updates… more
- Robert Half Office Team (Minneapolis, MN)
- …calm and courteous under pressure and navigate tense situations. Work Experience: * Call Center and customer service experience required. * Proficiency with ... Job Description Essential Duties and Responsibilities: * Staff an inbound phone queue during established hours of operation. *...phone queue during established hours of operation. * Monitor inbound email and Live Chat interactions during hours of… more
- Sharecare (St. Paul, MN)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a… more
- TEKsystems (Minneapolis, MN)
- Overview: We are seeking a dedicated and customer-focused Call Center Representative to join our team in administering health insurance benefits. In this role, ... you will handle inbound calls from members and healthcare providers, assisting with...every interaction. Qualifications: + Previous experience in a high-volume call center environment is required. + Strong… more
- White House Custom Colour (Eagan, MN)
- …creative solutions, high-quality products, and excellent customer service. We are not a call center . We are partners with our clients, helping them grow ... 1 year Business-to-Business Customer Service experience. + Experience taking inbound phone calls and making outbound phone calls to...the WHCC products you sell to your clients. Some call it using the system. We call … more
