- GAP Solutions Inc (Jackson, MS)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Jackson, MS)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Jackson, MS)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Zeiders Enterprises, Inc (Jackson, MS)
- …and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client ... passion for what we do and our commitment to quality service. Summary - This is a contingent opportunity...caregivers, and survivors interact with the VA. The VEO Call Center connects callers to benefits (VHA), health care… more
- Huntington Ingalls Industries (Pascagoula, MS)
- …Assesses project issues and develops resolutions to meet productivity, quality , and client-satisfaction goals and objectives. coordinates 3D scanning efforts. ... Bachelor's Degree in related field; 4 years of relevant professional experience with a Master's Degree **Nice to Have**...responded to from this e-mail address. Additionally, you may also call **###** for assistance. Press #1 for Ingalls… more
- Huntington Ingalls Industries (Pascagoula, MS)
- …load and inventory requirements. Coordinates interdepartmental activity with quality assurance, manufacturing, purchasing, engineering, inventory control, traffic, ... plus a minimum of 4 years of applicable, progressive professional and/or supervisory work experience; Master's degree and 2...responded to from this e-mail address. Additionally, you may also call **###** for assistance. Press #1 for Ingalls… more
- Humana (Jackson, MS)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Mass Markets (MS)
- …department when necessary. + Meet or exceed performance metrics including call quality , response time, and customer satisfaction. CANDIDATE QUALIFICATIONS ... established ourselves as a trusted partner in the industry. We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect… more
- Community Health Systems (Flowood, MS)
- …and evaluation. This role is responsible for coordinating and delivering high- quality care based on established clinical protocols and physician/provider orders. The ... and their families. **Essential Functions** + Coordinates and delivers high- quality , patient-centered care in accordance with organizational policies, protocols, and… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Jackson, MS)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Jackson, MS)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Cardinal Health (Jackson, MS)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Jackson, MS)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
- EFI Global (Jackson, MS)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and… more
- EFI Global (Jackson, MS)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- EFI Global (Jackson, MS)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...losses in the assigned area of responsibility and manages quality control.** **Surveys losses and loss scenes at residential… more
- Conduent (MS)
- …an additional $350 per month after training, by meeting performance metrics ( call quality , attendance, and schedule adherence). + **Career Growth:** ... skills, able to clearly explain complex information and connect with customers in a professional manner. + A calm and composed professional who can navigate… more
- Fujifilm (Jackson, MS)
- …behalf of customers and company personnel in compliance with the company's quality procedures. Assist with TAC Support. **Company Overview** At FUJIFILM Healthcare ... each training event. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Works closely with… more
- Continental Tire the Americas, LLC (Clinton, MS)
- …us? **HOW YOU WILL MAKE AN IMPACT** + Ensure delivery and service quality towards customers. + Help to perform receipt, storage, production delivery, and tracking ... quantities and dates with production + Effectively perform operations with Quality . Ensure compliance to all mandatory requirements including Safety, Environmental,… more
