- Teleperformance USA (Hattiesburg, MS)
- …documentation of all clients' needs and deliverables to ensurea high levelof service delivery. Understand and oversee client contract specifications on a consistent ... Escalations Client requests outside of contract Process gaps causing client or customer impact causing potential risk. Ensure site strategies are aligned with… more
- Jushi Holdings Inc. (Jackson, MS)
- …dispensary, call center , retail, sales, hospitality, or customer service experience High-level critical thinking, attention to detail, mathematical, ... Follow established policies and procedures and execute all company programs for customer service , staff management, patient and visitor management, inventory… more
- Mass Markets (MS)
- …the success of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us ... + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving skills. +… more
- Conduent (MS)
- …part of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Conduent (MS)
- …culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** Equipment ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Conduent (MS)
- …years old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience. + Complete a ... part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the… more
- Aspen Dental (MS)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Cardinal Health (Jackson, MS)
- …Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in ... **_What Customer Service Operations contributes to Cardinal...service to resolve member issues on the first call whenever possible. + Escalate complex issues via email… more
- Highmark Health (Jackson, MS)
- …sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the ... **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring...in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred**… more
- Capital One (Jackson, MS)
- …Diploma, GED, or Equivalent Certification + At least 3 years of Customer service or Call Center experience + At least 2 years of experience in auto ... reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100%… more
- Sharecare (Jackson, MS)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- CVS Health (Jackson, MS)
- …Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- Mass Markets (MS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Humana (Jackson, MS)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing...and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and… more
- Mass Markets (MS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. This position supports customer service , technical support, and customer sales… more
- Mass Markets (MS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Teleperformance USA (MS)
- …all clients' needs and deliverables to ensure** **a high level** **of service delivery.** + **Understand and oversee client contract specifications on a consistent ... + **Client requests outside of contract** + **Process gaps causing client or customer impact causing potential risk.** + **Ensure site strategies are aligned with… more
- Amazon (Canton, MS)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work...overall availability and reliability to meet or exceed defined service levels of data center operations. We… more
- Amazon (Canton, MS)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work...overall availability and reliability to meet or exceed defined service levels of data center operations. We… more
