- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- BAE Systems (Vicksburg, MS)
- …our customers to achieve their missions. As a **Principal Datacenter Project Manager - Quality Assurance ** , you'll play a critical role in providing exceptional ... to apply. As a Principal Datacenter Project Manager - Quality Assurance , you'll develop comprehensive performance measures...(eg, NIST 800-53, FISMA) and ITIL 4 practices for service quality and continual improvement + Proficiency… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Jackson, MS)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Greenville, MS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Teleflex (Olive Branch, MS)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... to: * Nonconformance and CAPA coordination and processing; * Customer complaint investigations; * Process & product validations; *...training material and conducts training sessions on QMS & Quality assurance activities. * Manage and lead… more
- CVS Health (Clinton, MS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Jackson, MS)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Techtronic Industries North America, Inc. (Grenada, MS)
- …high school diploma or GED. + Technical certification is preferred **Experience** + Quality assurance or quality control experience preferred. + Experience ... lengths, radii, and center distances. + Take appropriate corrective action for continuous quality improvement and customer satisfaction. + Know and practice the… more
- Techtronic Industries North America, Inc. (Grenada, MS)
- …high school diploma or GED. . Technical certification is preferred **Experience** . Quality assurance or quality control experience preferred. . Experience ... lengths, radii, and center distances. . Take appropriate corrective action for continuous quality improvement and customer satisfaction. . Know and practice the… more
- General Atomics (Tupelo, MS)
- …modifies, coordinates and documents the implementation, evaluation, and maintenance of NDE/NDT quality assurance programs and systems on one or more mid ... on NDE/NDT of production parts and on failure analysis of parts in service . Working within the Quality Engineering Department to participate in investigations… more
- V2X (Madison, MS)
- …IAW V2X and USG policy, directives, and standard operating procedures. + Provides high quality customer service support to US Government personnel and ... in the workplace. + Complies with all Environmental Health & Safety and Quality Assurance requirements and goals. Provides information and materials to these… more
- Aaron's Inc (Natchez, MS)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Aaron's Inc (Magee, MS)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Datavant (Jackson, MS)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Jackson, MS)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Oracle (Jackson, MS)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Jackson, MS)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- ENFRA (Long Beach, MS)
- …industry regulations, customer requirements, and organizational goals. This includes developing quality assurance policies, quality manuals to obtain ISO ... ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our...encompasses overseeing and managing all aspects of the operations quality control and assurance processes. This position… more
- Oracle (Jackson, MS)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more