- iCIMS (Jackson, MS)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Ralliant (Jackson, MS)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Red River (Jackson, MS)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- MISTRAS Group, Inc. (Pascagoula, MS)
- …and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively ... drawings and specifications to determine material requirements. + Provides exemplary customer service and support (internal and external) that reflects… more
- Cordis (Jackson, MS)
- …of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.If you love ... building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or… more
- Ally (Jackson, MS)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Red River (Jackson, MS)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Qualus (Vicksburg, MS)
- …construction as required. + Prior to commencement of construction, coordinates with customer (s) at the jobsite to determine specific customer requirements, ... appropriately. + Ensures that the terms and conditions of the contract and technical specifications are met. + Makes the necessary field decisions regarding job… more
- iCIMS (Jackson, MS)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Parexel (Jackson, MS)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- Pearson (Jackson, MS)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Mass Markets (MS)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (MS)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (MS)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service , you will need to… more
- Concentrix (Jackson, MS)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- TEKsystems (Jackson, MS)
- …will convert them to FTEs and make this a permanent team. Skills Desktop, Troubleshooting, Customer service , Technical support , Office 365, Windows 10, ... system, It support , A+, Desktop troubleshooting Top Skills Details Desktop,Troubleshooting, Customer service , Technical support ,Office 365,Windows 10,… more
- Mass Markets (MS)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- Concentrix (Jackson, MS)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Jackson, MS)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Jackson, MS)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
