- TTEC (Jackson, MS)
- …or equivalent 6 months or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and ... what we do at TTEC for you and the customer . As a Learning and Development Trainer working remotely,...things from different vantage points and for you to bring value to the table in your own unique way.#LI- Remote… more
- Conduent (MS)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment… more
- The Hartford (MS)
- …we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and ... Hartford website. All other locations are eligible for this remote role. We are hiring for the following schedule...issue policies. + Use a consultative approach to determine customer needs, build rapport, and provide solutions based on… more
- Trustmark (Jackson, MS)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... and communities. Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- Mass Markets (MS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Navient (Jackson, MS)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer,...the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and… more
- Mass Markets (MS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Quadient (Jackson, MS)
- **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be ... the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections… more
- Mass Markets (MS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (MS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Conduent (MS)
- ** Remote Customer Service Sales Advisor** Starting Pay Rate is $17.31/Hour Full time schedules between the hours of 10am - 11pm CST. Plenty of growth ... one weekend day. Fully work from home! **About the Remote Customer Service Sales Advisor role:** As...communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call , provide product… more
- Conduent (MS)
- ** Customer Service Advisor ( Remote )** Starting Pay Rate is $17.31/Hour Full time schedules between the hours of 7am - 12am CST. Plenty of growth opportunities ... one weekend day. Fully work from home! **About the Customer Service Role - Remote ** As ...communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call , provide product… more
- Mass Markets (MS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... POSITION OVERVIEW REMOTE INSURANCE CUSTOMER SERVICE AGENT (UNLICENSED)...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Sutherland Global Services (Jackson, MS)
- …High School Diploma or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective ... be responsible for the following: + Delivering an exceptional customer experience by responding to incoming calls from both...simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with… more
- Teleperformance USA (MS)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...valued. Teleperformance is an Equal Opportunity Employer **Job Locations** _US- Remote (Cloud Campus) | US-AZ | US-FL | US-MI… more
- Merck (Jackson, MS)
- …Practice (GCP) guidelines, and administrative/operational responsibilities. **Location:** This is a remote position that serves the New England territory with a HQ ... for your specific therapeutic area. **Research** + Upon Request from Global Center for Scientific Affairs (GCSA) + Initiates discussions with SLs and/or potential… more
- Sharecare, Inc. (Jackson, MS)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver… more
- Sutherland Global Services (Jackson, MS)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Sutherland Global Services (Jackson, MS)
- Do you have a background in a customer service/ call center environment? Have you been involved with auditing and related quality assurance within that ... responsible for; + Overseeing/managing performance and service quality to guarantee customer satisfaction, while providing coaching and feedback to CSRs. +… more
- HomeSafe Alliance (Jackson, MS)
- …center environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding ... Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to the ...and interpreting trends of contact center metrics (ie, Average Handle Time, After … more
