- RWE Clean Energy (Chicago, IL)
- …progress. + Ensure smooth handoff of systems from Tier 3 project teams into Tier 2 support for long-term operations. + Serve as the senior-level ... direction for the company's OT infrastructure. This role oversees two Tier 2 life-cycle support teams-Networking and Security-responsible for break/fix,… more
- Wipfli LLP (Tinley Park, IL)
- …documentation). + Perform tasks in the Continuous Improvement Register and lead Tier 2 meetings. + Manage escalation train-backs and ensure documentation ... and provide feedback to Service Desk team members. + Support the sales process and contribute to research and...our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options… more
- The Joint Commission (Oak Brook, IL)
- …desktop) throughout the tier 1 customer issue life cycle, escalating issues to tier 2 , as appropriate and using official process. 1. Achieves a high level ... **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for… more
- ASM Research, An Accenture Federal Services Company (Lemont, IL)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Robert Half Technology (Munster, IN)
- …* Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary. * Perform Active Directory tasks, ... Description We are looking for a skilled Desktop Support Analyst to join our team in Munster,...insights into common user challenges. Requirements * Minimum of 1- 2 years of experience in IT Helpdesk or technical… more
- Grant Thornton (Chicago, IL)
- …documentation of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate ... with country-specific absence rules, eligibility criteria, and approval workflows. + Support global absence data integrations with downstream systems such as… more
- Proven IT (Tinley Park, IL)
- Tier 2 Engineer Tinley Park, IL...maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...2 + years of experience working in the IT Tier I or Tier II field +… more
- Proven IT (Tinley Park, IL)
- … related to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert ... points, firewalls, switches, and Microsoft licensing. Responsibilities + Provides Tier III support to the Proven IT...the Cigna network. Health options include a choice of 2 PPO plans or a High Deductible Health Plan… more
- Patterson Companies, Inc. (Chicago, IL)
- …to Patterson and believe that they build a stronger and successful organization. The Support Specialist - Tier I properly responds to inbound and outbound ... customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries...sale, or similar software systems with basic troubleshooting + 2 years experience with practical application of Microsoft Operating… more
- American Medical Association (Chicago, IL)
- …utilize new features and functions. + Work with the designated team lead to provide Tier 2 system support to end-users. + Heavy participation in technology ... change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social… more
- Proven IT (Tinley Park, IL)
- …to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Insight Global (Oak Brook, IL)
- …a passion for helping others. Qualifications: * 2 + years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic ... Skills and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space.… more
- Bayer (Chicago, IL)
- …real difference, there's only one choice.** **Radiology Account Manager - Great Lakes 2 Territory** **Radiology Account Manager - Great Lakes 2 Territory** ... managers, procurement, and Value Analysis Committees; + Own sales objectives for mid- tier regional accounts, including revenue and gross margin, and contribute to… more
- Proven IT (Westchester, IL)
- …Technology or related field preferred. - 2 + years of experience in technical support , endpoint deployment, or Tier II Help Desk role. Technical Skills - ... healthcare technology initiatives. Working closely with the Project Manager, Tier III Engineers, and Support team, this...the Cigna network. Health options include a choice of 2 PPO plans or a High Deductible Health Plan… more
- Crash Champions (Crestwood, IL)
- …+ 5+ years of automotive background servicing and diagnosing automotive systems + 2 + years working as an ADAS Calibration Technician, with advanced knowledgein ADAS ... _USD $29.00/Hr._ **_Posted Max Pay Rate_** _USD $35.00/Hr._ **_Prioritization_** _Tier 2 - Staffing Needs_ **_Posted Min Pay Rate_** _USD $29.00/Hr._ **_Posted… more
- CoreSite (Chicago, IL)
- …data center operating procedures. We are currently hiring for the Day Shift: 6:00 am - 2 :30 pm, Tuesday - Saturday A Tier III technician will be responsible for ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities will… more
- Proven IT (Tinley Park, IL)
- …for Allworx and Intermedia Elevate phone systems, perform advanced troubleshooting, and lead Tier I technicians. This dynamic role offers a path to deeper skill ... of service configurations, wiring, and system updates. + Train and mentor Tier I technicians; assist with cross-department coordination. + Provide after-hours or… more
- RxBenefits (Chicago, IL)
- …our Employee Benefit Consultants (EBC). The SPA will be assigned to support two Business Development Executives and their assigned Employee Benefit Consultants. The ... AM, Legal, Pricing and Analytics, Finance, Marketing, Product Team, SLT, and ELT in support of closing new business. + Manage the life cycle of Financial Analyses,… more
- S&P Global (Chicago, IL)
- …40 - Sales (EEO- 2 Job Categories-United States of America), SLSOUS402. 2 - Middle Professional Tier II-Ou Sales (EEO Job Group) ... spirit and commitment to excellence. We value innovation and integrity, provide top- tier service to our clients by helping them solution their complex business… more
- Optiv (Chicago, IL)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are met.… more
