- PrimeFlight Aviation Services (Charlotte, NC)
- …TURN PLANES. OWN THE TARMAC - RAMP AGENT LEADS WANTED!** The Ramp Agent Lead oversees ramp operations to ensure the safe, efficient handling of aircraft, ... turnarounds. **WHAT IT'S LIKE TO WORK AS A RAMP AGENT LEAD ** + Guide inbound/outbound aircraft to...and cargo to and from aircraft + Exemplify PrimeFlight customer service and safety standards + Perform… more
- Kimpton Hotels & Restaurants (Charlotte, NC)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- ABM Industries (Charlotte, NC)
- **Overview** **Position Summary Details** MUST HAVE PREVIOUS LEADERSHIP EXPERIENCE. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning ... be able to work weekends. Training Provided. 2nd and overnight shift available. **The Lead Aircraft Cabin Agent ** Responsible for not only directing, but also… more
- Coinbase (Charlotte, NC)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- PVH Corp. (Concord, NC)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and ... as assigned by Store Management. **OVERALL RESPONSIBILITIES** + Consistently provides TH Customer Service to company standard. + Keep merchandise filled to… more
- PVH Corp. (Concord, NC)
- …as "floor ready", generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled ... Develop proficiency in all operational policies and procedures + Manage time and prioritize tasks ** CUSTOMER SERVICE / SALES** + Ensure customer service … more
- Deloitte (Charlotte, NC)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Extra Space Storage (Charlotte, NC)
- …to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- Extra Space Storage (Charlotte, NC)
- …following types of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, ... operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- CompuCom (Charlotte, NC)
- …and modules to meet business and customer requirements for the Agent /Voice and Portal/Catalog + Lead or contribute to platform upgrades, patching, ... their team in Charlotte, NC and work on customizing their needs around Agent Workspace, Catalog, and Portals in the industry. **Duties and Responsibilities** **:** +… more
- TD Bank (Charlotte, NC)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... License preferred ** Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD… more
- Motion Recruitment Partners (Charlotte, NC)
- …Agile methodologies. + Experience with cloud platform migrations, especially involving customer service agents (preferred). + Familiarity with technology ... A well-known Financial Services Company is looking for a Lead Contact Center Project Manager in Charlotte, NC (Hybrid)....integrations impacting agent performance and scheduling. + Ability to work in… more
- TD Bank (Charlotte, NC)
- …this role. **Line of Business:** Marketing **Job Description:** The North American Customer Experience & Insights (CX&I) team are catalysts for customer -focused ... on our ability to marry a deep understanding of consumer/ customer needs across the lifecycle with TDs declared business...advice to senior management in field of specialty; may lead team(s) of related specialists/experts + Advises on execution… more
- Eaton Corporation (Charlotte, NC)
- …toward achieving sales, profit and growth goals while continually improving quality and customer service levels. You will be responsible for the strategic ... the strategic planning process, ensure the region maintains effective relationships with and service to customers. * Work effectively with customer and Channel… more
- First Horizon Bank (Charlotte, NC)
- …require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities. ... and participations where First Horizon Bank is either the Lead Bank/ Agent or a Participant/Investor. The LCO...approach to daily work and planning. **Skills:** + Impeccable customer service and customer centric… more
- Coinbase (Charlotte, NC)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- ManpowerGroup (Charlotte, NC)
- …Agile methodologies. + Experience with cloud platform migrations, especially involving customer service agents (preferred). + Familiarity with technology ... **Location:** Charlotte, NC **Pay Range:** **What's the Job?** + Lead end-to-end delivery of wave migrations, from discovery and...integrations impacting agent performance and scheduling. **What's in it for me?**… more
- TEKsystems (Charlotte, NC)
- …Scope: . Handles sensitive consumer information (credit bureau data, raw PII, customer account information) . Utilizes third party data sources, internal systems and ... Adapts to and endorses change and serves as an agent of positive change to support goals and direction...commitment to meet or exceed external and internal expectations, service , and quality goals . Able to work within… more