- Wells Fargo (Charlotte, NC)
- …and empowered to grow. Join us! **About this role:** Wells Fargo is seeking am Escalations Associate **In this role, you will:** + Research and resolve escalated ... inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions + Determine appropriate course of action by conducting investigative steps to identify the… more
- WTW (Charlotte, NC)
- **Description** The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance ... strategy development, and execution at the insurance program level. The Associate Client Advocate (ACA) owns client service activities and client engagement… more
- WTW (Charlotte, NC)
- …the primary contact for all receivable and payable related matters, including escalations , for assigned IVDs. + Develop and maintain strong relationships with ... offices to the Mumbai and Manila Managers, including any recommendations for associate coaching. + Conduct regular meetings with operation leaders within each IVD,… more
- AIG (Charlotte, NC)
- …for key Americas third-party partners overseeing onboarding, approvals, contracts and escalations . + Advocate strong adherence to AIG change, incident and problem ... with Digital Workplace engineering teams to align on incident trends, escalations , and roadmap enhancements. + Monitor operational performance metrics and identify… more
- The Raymond Corporation (Charlotte, NC)
- …with IT-related issues and problems. Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the ... the organization EXPERIENCE & SKILLS TO BE CONSIDERED Two-year associate degree in information technology or computer Science or...CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced… more
- SMBC (Charlotte, NC)
- …Privacy, and manages the approach to measuring adherence to those guidelines. The { Associate , VP} of EUC Governance is an experienced role not only supporting ... of action plans to address any noted gaps or deficiencies. Additionally, the { Associate , VP} should have at least peripheral knowledge of key banking & financial… more
- First Horizon Bank (Charlotte, NC)
- …enhancements that improve our clients' experience. As a highly collaborative associate , this position will manage operational relationships with internal and ... external partners, advocate for client and associate needs, and enable data-driven decision-making to meet business and client goals. **Responsibilities:** + Provide… more
- Compass Group, North America (Charlotte, NC)
- …as required to support project goals + Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and ... Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity… more
- Compass Group, North America (Charlotte, NC)
- …with Security to review policy, incidents, refine detections, and respond to escalations * Provide reporting on policy effectiveness and user impact 1. **Entra ... Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft… more
- Xerox (Charlotte, NC)
- …Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US Annual Base Salary ... + Provide on-site helpdesk support and act as point-of-contact for escalations . + Administer workflow scanning configurations, firmware updates, and device… more
- Compass Group, North America (Charlotte, NC)
- …key role in ensuring high service levels by overseeing logistics, resolving client escalations , and adapting to a dynamic workflow. Success in this position requires ... Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft… more
- Compass Group, North America (Charlotte, NC)
- …providing updates and managing expectations + Communicate progress, risks, and escalations appropriately to relevant stakeholders including various levels of the ... Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft… more
- Compass Group, North America (Charlotte, NC)
- …term set management, Bravo review and triggers, first level BuySmart escalations , financial forecasting, incentive tracking, and support in creating presentations & ... Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity… more
- UGI Corporation (Charlotte, NC)
- …department meetings and lead team huddles when appropriate. + Readily accepts escalations and effectively responds to customer complaints when needed. + Willingly ... Education and Experience Required: + High School Diploma or Equivalent; Associate /Bachelors degree preferred. + Three to five years customer service experience… more
- Compass Group, North America (Charlotte, NC)
- …- account success including best usage of solutions as well as managing escalations post deployment + Targeted Client Growth for Digital Solutions - Consistently ... Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity… more