- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …and programs, referrals, appointments and follow-up, health literature and education materials. The Call Agent will provide customer service to both internal and ... Job Description College Aide (Freshman-Sophomore) The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City by… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- Norfolk Southern (Elizabeth, NJ)
- Special Agent - Elizabeth, NJ Apply now " **Date:** May 27, 2025 **Location:** Elizabeth, NJ, US, 7206 **Company:** Norfolk Southern Corp. Requisition38725:B3 ... Special Agent - Elizabeth, NJ **_A resume helps you stand...relocation for those who qualify. **Work Environment:** Outdoor/Field, on call , weekend, holiday work required As a certified and… more
- Sedgwick (New York, NY)
- …Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - Schedule: Monday - Friday 9-5:30 Pacific Time Zone **_Schedule: Monday ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- PNC (New York, NY)
- …Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch execution and operational ... acquisition across our core product set including Shareholder Representative Services, Escrow Agent , and Paying Agent . * Cultivate deep relationships with M&A… more
- Mount Sinai Health System (New York, NY)
- …Multi-specialty location in Wantagh, Long Island **Qualifications** Roles: + Administrative Support ( Call Center Agent , Front Desk Staff) + Radiology Techs ... (Nuclear Med, Ultrasound, CT, X-Ray) + Medical Assistant I and Medical Assistant II + Supervisors **Responsibilities** Date: May 20 th Time: 10am-3pm Location: Hicksville - 1000 S Oyster Bay Rd. Hicksville, NY 11801 Please bring copied of your resumes. **About… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Humana (Trenton, NJ)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...+ Easily adapt to learning new software/programs and follows call flow processes and procedures + You must be… more
- Anywhere Real Estate (New York, NY)
- ** Agent Recruiter - Remote** You're a talent scout, energetically searching the real estate landscape to connect with high-performing real estate agents and let them ... a Coldwell Banker career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused, listening to and respecting… more
- Humana (Trenton, NJ)
- …and help us put health first** We are seeking a motivated and results-driven Telesales Agent to join our Agnostic Sales Team within the IFG segment. In this role, ... are passionate about delivering outstanding customer experiences. The IFG Agnostic Sales Agent qualifies prospects and attempts to close sale. Arranges for field… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Cayuse Holdings (Trenton, NJ)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It ... System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + Must… more
- Marriott (New York, NY)
- …Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise ... unique needs. Contact appropriate individual or department as necessary to resolve guest call , request, or problem. Follow up with guests to ensure their requests or… more
- APC Hospitality (Long Branch, NJ)
- …encourage success by offering room for growth and often promoting from within. Contact us: + Call : ### x103 (If no one is available to take the call , please ... leave a message) APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any… more
- City of New York (New York, NY)
- …forwarded for further research and response. - Maintain accurate and complete call information in ServiceNow support system, documenting all interactions with users. ... - Log, categorize and prioritize user tickets in line with required standards. - Use troubleshooting techniques and tools such as knowledgebase to resolve issues. - Escalate more complex customer technical issues to the appropriate team. - Communicate service… more
- Marriott (New York, NY)
- …for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. ... Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide… more
- Molina Healthcare (New York, NY)
- …**Job Duties** + Monitor and Evaluate Calls: Listen to and review Concierge call interactions to assess agent performance against quality standards, including ... agents adhere to established quality standards. The role involves reviewing call recordings, providing feedback to agents, and collaborating with team leaders… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and ... smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center… more