- Justworks (New York, NY)
- Customer Retention Program Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... lead and optimize our customer retention efforts. We're hiring a Customer Retention Program Manager to oversee the strategy and daily operations… more
- Grant Thornton (New York, NY)
- Grant Thornton is seeking a Retention & Expansion (Cross-sell) ( Manager ) to join the team. Approved office locations can be found below. As the Retention & ... + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer...and vision insurance programs and the firm's employee assistance program . Interns also receive a minimum of 72 hours… more
- DoorDash (New York, NY)
- …to maximize their business, at scale. About the Role As an Associate Manager of Retention Marketing, you will be responsible for creating communications ... globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer , for every business use… more
- Dodge Construction Network (Trenton, NJ)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
- Rocket Software (Trenton, NJ)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
- Nutanix (New York, NY)
- …team of customer success professionals to drive adoption and enhance customer satisfaction and retention . + Develop strong relationships with key ... you a strategic leader with a passion for enhancing customer experience and a proven track record in building...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
- CVS Health (New York, NY)
- …attitudes and perceptions related to various elements of interest, experience, purchase, and retention . The Manager will work with Aetna business partners to ... and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer experiences… more
- Nelnet (Trenton, NJ)
- …+ Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success, engagement, and retention at every stage of the ... product adoption, engagement, and retention . + Design and manage retention -focused marketing initiatives, including feature updates, customer training and… more
- Amazon (New York, NY)
- …where everyone can contribute to our product vision and roadmap. As a Senior Technical Program Manager at Amazon Music, you will have the opportunity to work ... develop products throughout the customer lifecycle including customer acquisition, on-boarding, engagement and retention . We...responsibilities We are looking for an experienced Sr. Technical Program Manager (TPM) to join our Cross… more
- Amazon (New York, NY)
- …Audio, Display advertising and through custom content integration and sponsorships. As a Senior Program Manager for Twitch Ads at Amazon, you will oversee and ... sponsorship programs for premium brands. You will be responsible for end-to-end program management, ensuring sponsorship commitments and key milestones are met while… more
- Citigroup (New York, NY)
- …enable growth and progress together. **Position Overview:** The Data Technology Execution Program Manager manages multiple teams through other managers. In-depth ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides… more
- Meta (New York, NY)
- …with our Data Science team, you'll identify key behavioral signals and accompanying customer experiences that increase retention and engagement. In this role, ... Manager - Wearables, Lifecycle Responsibilities: 1. Develop lifecycle program for wearables from the ground up including building acquisition, activation,… more
- The Conference Board (New York, NY)
- …Center affiliates, previous Members. + Proactively identify at-risk Members and work with Program Director and CRE to execute a retention or replacement plan. ... Council Relations Manager Apply Now! Back to search Location: New...Communicate Member problems as they arise with CRE and Program Director, and proactively manage resolution of all issues.… more
- Meta (New York, NY)
- …getting better. As our customer base grows, we need a Product Marketing Manager to join our team to build the lifecycle strategy from the ground up.We're looking ... with our Data Science team, you'll identify key behavioral signals and accompanying customer experiences that increase retention and engagement. In this role,… more
- American Express Global Business Travel (Trenton, NJ)
- …voice is valued. We currently have an outstanding opportunity for a **Client Solutions Manager ** to join the Ovation Travel Group Division of AMEX GBT. For over 35 ... firms. Reporting to the Client Solutions Vice President. The **Client Solutions Manager ** is responsible for strategic management of a select portfolio of $1M… more
- Zoom (New York, NY)
- …and reporting quarterly progress against annual targets. + Launch Small Business customer surveys via Qualtrics to guide program optimizations while circulating ... Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the...to drive the Online Business The Online Marketing & Retention team leads the overall Online marketing strategy across… more
- Warner Bros. Discovery (New York, NY)
- …for a Manager of Product Marketing to support strategy and execution of customer acquisition and retention initiatives across web, app, and CTV platforms for ... that acquisition and retention efforts align with broader company goals. The Manager will work with the Director and VP to align on strategic goals, develop… more
- Walgreens (New York, NY)
- …constructive discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program . Completes all required ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...skills and strong business acumen. + Completion of Store Manager training program (LEAP) or willingness to… more
- Dow Jones (New York, NY)
- …environment is crucial to the success of this role. The successful Account Manager will retain business within the established customer base, work to ... professionals. **About the Role:** The role of the Account Manager is to manage a book of business and...Jones products and successfully take them to market. + RETENTION : Retain Dow Jones contract revenue in the assigned… more
- Walgreens (New York, NY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more