- Rockefeller University (New York, NY)
- …diverse, multi-user environment and is passionate about providing exceptional customer service and technical support to individual laboratories that ... a Computer Support Specialist who is passionate about providing exceptional, proactive customer and technical service to our campus community. The right… more
- iCIMS (Trenton, NJ)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …point for severe or unique technical issues. + Define and track service metrics (eg, resolution time, customer satisfaction) to identify trends, root cause ... desk. This role ensures the delivery of high-quality IT support services, manages a team of service ...desk staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg,… more
- Enverus (New York, NY)
- …the representative(s) as to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) + Proven results on ... the management team when individuals have not delivered expected service levels. Knowing how and who to engage to...annual basis Requirements + 5+ years experience in a customer facing sales/ technical position + Management and… more
- Everon (Edison, NJ)
- …an ability to proctor, coach, and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and ... the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient… more
- RGP (New York, NY)
- …equivalent from an accredited university is preferred. + 3+ years of technical support and customer service experience. + Experience with Intune screen ... team. Reporting to the Support Services Manager, this role provides technical support to company end users by identifying, researching, and resolving a wide… more
- ERP International (New York, NY)
- …Manager and/or Technical Lead **Required Experience:** + 5-6 years of Service Desk/Systems Engineering Support and leadership in an automated setting; ... is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support... our Development Finance Corporation (DFC) government agency CFESS technical support program at a remote site… more
- Cleo (Trenton, NJ)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Trenton, NJ)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- HP Inc. (Trenton, NJ)
- …- Large Format Printers** **About the Role:** Join HP's Global Customer Support Organization as a **Field Service Technician** specializing in **Large Format ... from your home base in New Jersey, traveling to customer sites to ensure their printing solutions run flawlessly....computer/networking skills + **Experience:** + 6-8 years in field service , technical support , or printer… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively ... professional manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity,… more
- Topcon Positioning Systems, Inc (Bristol, PA)
- …and Electronics aptitude. Troubleshooting electro-mechanical systems will be required. + Strong Customer Service and Support focus + Intermediate knowledge ... business savvy industry knowledge are unmatched. Supporting our customers with training, technical support , consulting & repair is our specialty.?16 locations,… more
- Ralliant (New York, NY)
- …- Ability to work across multiple calibration disciplines. - Strong interpersonal and customer service skills. - Prior experience in customer -facing roles ... calibration standards and report equipment issues as needed. **Field Support & Customer Engagement** - Travel to...and onsite labs. - Communicate effectively with customers on service progress, technical needs, and scheduling. **Team… more
- KONE, Inc (New York, NY)
- …responsible for the development of our MOD sales and would drive an outside-in customer service mindset to meet our customers' needs.?You will also participate ... in market and customer analysis to ensure quality of sales planning, while...technical sales and sales leadership experience, preferably in service or technical sales.? You will use… more
- Topcon Positioning Systems, Inc (Bristol, PA)
- …of products. + Communicate with customers over the phone or via e-mail providing technical support . + Process customer orders, assist customers with parts ... industry knowledge are unmatched. Supporting our customers with training, technical support , consulting & repair is our... order entry in an ERP system + Excellent customer service skills + Strong organizational skills… more
- BXP (Princeton, NJ)
- …established procedures. + Maintain logs on daily activities and events as required. + Provide technical support to the Lead and Chief Engineer. Assist in the ... with clients via proactive communication, routine follow-up and a high level of customer service . Non-Essential Functions: + Assist in the monitoring and… more
- Everon (Wall Township, NJ)
- …an ability to proctor, coach, and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and ... the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient… more
- Advance Local (Iselin, NJ)
- …that enable team scalability. + Enable data accessibility and integration solutions that support both technical and non- technical users across the ... and drive organizational change + Experience building data solutions that support self- service analytics and data demonstrations **Additional Information**… more
- Red River (Trenton, NJ)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Henkel (Bridgewater, NJ)
- …performance bonus, service awards and student loan reimbursement + **Family Support :** 12-week gender neutral parental leave (up to 20 weeks for parents giving ... lab based Application Engineer will lead internal and external technical requests and projects for the Packaging & Labeling...team within the Consumer Goods Adhesives (APC) group + Support and communicate with both the APC Application Engineering… more
