- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...- Create and manage assigned tickets using the KACE help desk system or similar system. -… more
- Robert Half Technology (Princeton, NJ)
- …ensuring minimal disruption to operations. Requirements * Minimum of 2 years' experience in a Help Desk or IT Support role. * Proficiency in Windows OS, ... Description We are looking for a dedicated Help Desk Analyst to join our...communication skills, and a passion for delivering top-notch technical support . Responsibilities: * Manage user accounts, permissions, and group… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- As a Help Desk Analyst within the Defense...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job… more
- ABCO Facility Maintenance (Staten Island, NY)
- …apps (Google Drive, etc.) + At least 2-3 years of experience in a help desk role + Experience using a support ticket system to manage requests and incidents ... Help Desk Technician - Level 1/2... Help Desk Technician - Level 1/2 (Onsite) EOE StatementWe...years. We are currently seeking an onsite Computer & Network Support Technician to join our team… more
- Robert Half Technology (New York, NY)
- …configuration management processes. Requirements * A minimum of 5 years of experience providing help desk support in a corporate environment. * Proficiency ... We are looking for a skilled Help Desk Analyst to provide exceptional technical support ...* Deploy and manage Cisco and Citrix technologies to support network and application needs. * Provide… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations,… more
- Robert Half Technology (New York, NY)
- …to enhance system efficiency and user experience. Requirements * Proven experience in an IT help desk or technical support role, preferably in a corporate ... Description We are looking for a skilled Help Desk Analyst to join our...technologies to assist users with technical problems. * Handle network -related tasks, including basic troubleshooting and connectivity support… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop ... of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the... support for hardware and software computer systems and peripherals.… more
- Robert Half Technology (Hamilton Township, NJ)
- Description We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general ... systems running efficiently. Responsibilities: * Diagnosing and resolving hardware, software, and network issues to provide break/fix support * Performing basic… more
- iconectiv (Bridgewater, NJ)
- …are not limited to the following; + **The IT Service Desk and Network Operations Team is 24x7x365 in support of internal and external customers.** **_While ... support in a variety of technologies are required. Our customer services desk provides end-user support for proprietary business applications and standard… more
- City of New York (New York, NY)
- …with some latitude for independent action, Service Desk Agents provide technical support on hardware, software, network , and telephony issues for all NYCHA ... information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high… more
- Robert Half Technology (New York, NY)
- …company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers ... Completing internal user moves including phones. 11. Patching of network and phones. 12. Ensuring all logs for equipment...Ensuring that a high level of customer service and support is provided to all internal and external customers.… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... other ESD office locations as necessary. Deliver end user support for all network and AV related...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both...- Create and maintain documentation as it relates to network configuration, processes, and service records. - Help… more
- Robert Half Technology (South Plainfield, NJ)
- …issues and providing technical support for users. * Participating in Help Desk Operations, including supervision, scheduling, and remediation actions. * ... an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in… more
- City of New York (New York, NY)
- …tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment including operations, processes, etc. Minimum ... ** amended PROGRAM AND JOB DESCRIPTION: The Bureau of Network Technology and Telecommunication Services (NTTS) aims to provide...resources that have been designed, engineered and implemented to support and facilitate the agency in all of our… more
- Odeko (New York, NY)
- …Slack, Project Management). How you'll make an impact: + Act as the frontline help desk support personnel for Odeko's business units and employees. ... backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so...are single-minded in our mission to develop technology to support the many needs of our customers. We believe… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... development, and equity. ITD is responsible for developing technology solutions to support agency needs and citywide asks, including City Charter mandates. This… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... of the Section Chief, the selected candidate will serve as a SCADA Support Specialist for the specified BWT wastewater Treatment facilities (26Ward & Tallman… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both… more