- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- Wells Fargo (Iselin, NJ)
- …in Technology as part of Chief Technology Office supporting IT Service Management ( ITSM ) risk management. **In this role, you will:** + Lead walkthroughs and provide ... as needed for engagements related to the IT Service Management ( ITSM ) function, including front-line control evaluations and internal/external audits or assessments… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- ABM Industries (New York, NY)
- …+ Oversee the adoption, execution and governance of ITIL best practices across IT operations . + Ensure alignment of ITSM processes with business objectives to ... certifications a plus. + Deep understanding and experience with operationalizing ITSM frameworks, ITIL processes, and service management tools + Strategic thinking… more
- RWJBarnabas Health (Oceanport, NJ)
- …healthcare operations . This senior role requires deep expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management (HAM), and CMDB. ... JavaScript, SQL, HTML, and CSS. + Knowledge of ITIL Processes. + Expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management, and CMDB. + Deep… more
- Bristol Myers Squibb (Princeton, NJ)
- …Summary:** The Associate Director, Digital Capability Management, Storage Integration and Operations plays a strategic and technical leadership role, focusing on the ... full lifecycle of enterprise data quality, management, and storage operations . The individual will be responsible for defining and operationalizing robust data… more
- City of New York (New York, NY)
- …innovative Service Operations Manager to lead our IT Service Management ( ITSM ) initiatives and ensure the seamless operation of critical systems and services. ... exciting opportunity for a skilled professional to oversee daily technical operations , drive continuous improvement, and support our mission critical technology… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... disruption and receive timely support to continue their critical operations . To do well in this role, familiarity with...well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations , ... + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best practices and industry… more
- Deloitte (Princeton, NJ)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- American Express (Trenton, NJ)
- …engineer to guide security analysts, security development teams, and security operations teams in the appropriate usage of existing observability platforms and ... documentation and the definition/creation of Standard Operating Procedures for operations -driven observability products and their related Operational Support/Maintenance activities.… more
- Lincoln Financial (Trenton, NJ)
- …Tier 4 support for Application Registration (Oauth/OIDC)/Enterprise Application Registration (SAM) operations as needed. + Work closely with Security and Enterprise ... security and operational efficiency. + Collaborate with Managed Service Providers (MSPs) operations support and provide support to the team. + Create and maintain… more
- Cardinal Health (Trenton, NJ)
- …plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Business Analysis serves as a liaison ... with cross-functional teams including product owners, developers, quality assurance, and operations . + Experience with agile tools (eg, Jira, Confluence) for backlog… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- SHI (Somerset, NJ)
- …and innovation. The Application Support Manager will report to the Director of IT Operations . This position will report to the Somerset NJ (HQ) office on a hybrid ... SaaS + Participate and assist with defining needs and enhancements with our ITSM tools. + Develop and implement robust IT application support processes and… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations , develops strategic plans, and manages resources to optimize processes and ... 22301, NIST, ITIL, etc.)** **Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.** **Certifications : MBCI/CBCP… more
- MongoDB (New York, NY)
- …to manage multiple real-time issues + Familiarity with Zendesk and other ITSM /ticketing systems + Willingness to travel to domestic and international offices as ... and Workplace teams to coordinate local meeting logistics and ensure smooth operations + Provide backup support for general IT troubleshooting and walk-up assistance… more
- MTA (New York, NY)
- …Cloud or Virtualized environment + Familiarity in managing data center operations , including data assurance, monitoring, alerting, and notifications. + Strong ... experience with ITSM process and CMDB Tools. + Strong experience with analyzing storage needs, performance tuning, and capacity planning. + Familiarity with Disaster… more