- Insight Global (Burlington, NJ)
- …stores and internal teams. Job Summary: We are seeking a dedicated and skilled International Remote Service Desk Employee to join our AP Technology group ... ideal candidate will provide technical support, responding promptly to service desk tickets, and accurate data entry...to work independently and manage time effectively in a remote work environment. - Strong customer service … more
- CompuCom (Trenton, NJ)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops,… more
- ABCO Facility Maintenance (Staten Island, NY)
- Help Desk Technician - Level 1/2 (Onsite) EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for ... position is onsite in Staten Island, NY. Position Requirements Full-Time/Part-TimePart-Time PositionHelp Desk Technician - Level 1/2 (Onsite) Number of Openings1… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. - Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop… more
- City of New York (New York, NY)
- …enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support role.… more
- Kyndryl (Trenton, NJ)
- …customers and our communities. **The Role** Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems ... a multitude of device types, both on-site and through remote support. Showcasing your knowledge of popular operating systems...someone who thrives on teamwork and embraces the ever-evolving tech landscape, you'll love being part of a team… more
- SMBC (New York, NY)
- …Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate will join a team based ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...support at 277 Park Ave as well as supporting remote users + Performs all aspects of hardware, workstation,… more
- Canon USA & Affiliates (Burlington, NJ)
- …industry. - Experienced technician with electo-mechanical troubleshooting. - Experience providing remote support in a help desk environment. - Must have a ... **About the Role** Responsible for providing direct technical support in a help desk setting. Primary role is to interact with specific trained customer technicians… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... staff with the highest level of technical support, dependable service , and timely problem resolution. The Bureau of Business...and resolution to end users via telephone, email, using remote access tools, and in person. Install, configure, test,… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS ... Monitor datacenter operations and environmental controls to ensure uninterrupted service * Assist with the installation, configuration and administration of network… more
- City of New York (New York, NY)
- …up with employees to ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for DOP staff ... of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate issues as required… more
- CVS Health (New York, NY)
- …and Support Senior Manager. This role will report to the Lead Director, Ad Tech Operations. CVS Media Exchange [CMX] is dedicated to driving measurable outcomes for ... clientele. With a range of flexible pricing and buying models, including self- service ; these solutions help businesses build brand awareness, engage with CVS… more