- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for ... leading the team to drive continuous Customer Satisfaction Initiatives within the Digital Product...the entire Digital organization and IT. The Senior Manager must be an avid researcher,… more
- American Express (Trenton, NJ)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... to structure how we engage with our Small Business Customers, through their primary digital Customer portal "My Card Account - MYCA" and "Blueprint as a… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III ( Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires ... NY 10017 We're looking for a seasoned and strategic ** Senior Customer Success Manager ** to...account management + Data-driven decision-making + Cross-functional leadership + Customer advocacy & digital transformation + Problem… more
- Ford Motor Company (Trenton, NJ)
- The Connect and Engage Digital Upgrades Senior Manager will play a critical role in shaping the future of the Connect and Engage businesses at Ford Motor ... research and competitive analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer segments and develop tailored… more
- TD Bank (New York, NY)
- …Conduct monitoring and testing in the area specified as required. **Job Summary:** The Senior Manager , Compliance Business Oversight manages and leads a team of ... and enforce compliance policies and procedures relevant to operational and digital activities, including eSign. + Identify, assess, and mitigate compliance risks… more
- JPMorgan Chase (New York, NY)
- …impact by delivering high-quality products that resonate with clients. As a Product Manager in the Starter Customer Segment (serving the needs of 18-24 ... confidence, cost, feature and functionality, risk posture, and reliability + Serves as the digital product owner and customer advocate on digital product… more
- American Express (New York, NY)
- …about emerging technologies to help drive new opportunities for American Express. As a senior product manager in the team, you will work with colleagues in ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...agile environment. **Preferred Qualifications:** + Experience working as a senior product manager (or equivalent) with team… more
- American Express (New York, NY)
- …and create seamless customer experiences, this role is for you. As a Senior Manager of Digital Product Management (Inbound Data), you will drive ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...enhance usability + Communicate product strategies and updates to senior leadership and key partners **Minimum Qualifications:** + 5… more
- American Express (New York, NY)
- …proprietary digital products - Amex Mobile App, americanexpress.com and Customer Personalization. As a team we are focused on driving engagement, satisfaction ... our digital experiences. We're looking for an experienced and dynamic digital Product Manager /Owner to join the Membership Experience team. The Product… more
- American Express (New York, NY)
- …of compliance, automation, and innovation. That's where you come in. We're looking for a Senior Digital Product Manager to join our Banking Center of ... uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The **IT Project Manager , Technical - Digital Technology Services** is responsible for simultaneously ... groups and project types as part of the Digital Technology Services (DTS) Project Management Office (PMO) across...Leaders, and Resource Managers. Accountable to Program and/or Portfolio Manager (s) for project statuses for relevant customer … more
- CVS Health (New York, NY)
- …help power CVS Health to make healthier happen for 100+ million customers. As a Senior Product Manager within A&BC you will be responsible for leading the ... solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people… more
- JPMorgan Chase (New York, NY)
- Are you ready to shape the future of product innovation at JPMorgan Chase? As a Senior Associate - Product Manager , you will play a crucial role in delivering ... successful product launches and exceptional client experiences. As a Senior Associate - Technical Product Manager in...cycle. You will act as the voice of the customer , developing profitable products that provide customer … more
- American Express (New York, NY)
- …uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in ... with vision who has proven product development skills, relentless customer focus and the ability to thrive in a...skills with ability to engage and influence partners and senior leaders + Previous experience in an Agile or… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... of Customer insights for Experiences across the Digital enterprise. The Manager , Digital ...to influence and negotiate with peers, cross-functional partners and senior leaders. + Excel (pivot table etc.), Word, PowerPoint… more
- Nestle (New York, NY)
- …growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support the Senior Manager in in ... Business Partnership & Project Management_ * Lead the creation of personalized, data-driven digital customer engagement strategies to support the COE. * Oversee… more
- American Express (New York, NY)
- …place in risk and analytics on #TeamAmex. **Team Description** Prospect acquisition via digital channels is one of the largest investment areas at American Express. ... As part of the broader Enterprise Digital & Data Solutions (EDDS) team focused on consumer...team, US Consumer Shop, manages, develops, and innovates our customer acquisition site & experience for prospects and cardmembers.… more
- American Express (New York, NY)
- …client needs with digital insights products with the goal of reducing customer costs, manage supplier relationships and optimize spend. If you have a passion for ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...user experience - then this role is for you! Senior Associate, Digital Product Management for Buyer… more
- PNC (New York, NY)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. * Drive execution of Digital Credit Card and Payments ... contribute to the company's success. As a Product Owner Senior within PNC's Retail Lending organization, you will be...Lending forward. * Act as the voice of the customer to reimagine customer journeys within servicing… more
- Google (New York, NY)
- …the strategy for how their advertising can reach thousands of users. As a Senior Digital Strategy Lead within Accelerated Growth Team (AGT), you will identify ... and grow customer prospects within a segment of the Google ...with customers. Partner closely with the internal SMB Account Manager team to pitch and accelerate business growth. Coach… more