- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Patterson Companies, Inc. (Rochester, NY)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Serves as a customer service representative and technical resource in ... Customer Support Department. Provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally.… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …position supports the Utilization Management (UM) workflows by providing administrative support and customer service . This position acts as a resource for both ... + Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) + Assists...Services Reps. + Collaborates with other key departments (Claims, Customer Service , related care management units) to… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- Robert Half Accountemps (Rochester, NY)
- Description We are looking for a detail-oriented and customer -focused Recovery Representative I (Tier II ) to join our team in Rochester, New York. In this ... This position offers an opportunity to enhance your skills in collections, customer service , and financial processes while contributing to the success of our… more
- Robert Half Accountemps (Rochester, NY)
- …a key role in resolving bank-related discrepancies, ensuring compliance, and delivering excellent customer service to both internal and external clients. This is ... Description We are looking for a skilled Recovery Representative I (Tier II ) to join...minimize financial risk to the company. * Provide exceptional customer service to internal and external clients… more
- Canandaigua National Bank & Trust (Canandaigua, NY)
- Loan Operations Representative Canandaigua National Bank Location: Canandaigua, NY What does a Loan Operations Representative at CNB do? A Loan Operations ... part in the bank's mission to provide an exceptional customer experience through ensuring loan data accuracy, transaction processing,...people who share a primary focus: to provide exceptional service for our customers. As an organization, we are… more
- Canon USA & Affiliates (Rochester, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer … more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** Provide excellent customer service to patients, employees, and guests of the ... vendors as needed to source products. Responsibilities GENERAL PURPOSE: Provide excellent customer service to patients, employees, and guests of the Ambulatory… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible ... in a clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm and welcoming atmosphere.… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... work, including orientation to department and hospital, registration process, and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- Rochester Optical (Rochester, NY)
- …international reach. SEE OUR NEW WEBSITE AT WWW.ROCHESTEROPTICAL.COM Position Summary: The Customer Service Representative will be responsible for providing ... with combat-ready ballistic eyewear for soldiers. After World War II , the tactical eyewear company expanded its services to...Company's services or products. + Answer calls from other Customer Service Representatives to assist them with… more