- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for ... an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget formulation and execution, ensuring the… more
- Peraton (Reston, VA)
- …data quality verification techniques. + Experience with visualizing and reporting metrics for internal program leadership and customer deliverables Preferred ... is Contingent Upon Contract Award** Peraton is seeking a Metrics Sr. Advisor to join our team of qualified,...this position, you will: + Collect and analyze program performance data. + Provide visualization to support analysis of… more
- IT Concepts (Washington, DC)
- …into issues. + Continuous improvement: Seek feedback to improve both personal performance and customer experience. + Ownership: Take responsibility for resolving ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...and achieve extraordinary milestones. Kentro is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …service level agreements, and associated reporting metrics that measure performance . + Experience working/aggregating data from various IT support systems ... Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions officer of our government...of recurring issues. + Proficiency in developing and presenting metrics , dashboards, and reports related to ITSM performance… more
- Oracle (Washington, DC)
- …within budget. * Develop SQL business reports to support the business operations, performance metrics and decision making. * Develop, document, communicate, and ... **Job Description** IT Business Optimization Implementation Analyst will: * Responsible...create training material, train employees and suppliers, measure key performance indicators and drive process improvements. * Responsible for… more
- Oracle (Washington, DC)
- …and timelines. + Develop SQL business reports to support the business operations, performance metrics and decision making. + Engage with stakeholders to ensure ... **Job Description** ** IT Business Implementation Analyst will:** + Responsible for...create training material, train employees and suppliers, measure key performance indicators and drive process improvements. + Responsible for… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …other core Windows services. + Ability to analyze and interpret system logs, performance metrics , and alerts to diagnose issues effectively. **Education:** + ... a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure....environment around the clock. **Key Responsibilities:** + Monitor the customer 's IT systems, network, servers, and applications… more
- IT Concepts (Vienna, VA)
- …and budget forecasting + Manage technology vendor relationships, renewals, SLAs, performance metrics , and strategic sourcing decisions Enterprise Systems & ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...management + Define service level objectives (SLOs), reliability KPIs, customer satisfaction metrics , and continuous service improvement… more
- Cardinal Health (Washington, DC)
- …confirm policies, standards, procedures, and audit activities are in alignment with CAH customer , business, IT , and HITRUST and SOC 2 requirements, while working ... operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions. Working to be healthcare's most trusted partner, our… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …mature enterprise IT governance frameworks, incorporating emerging risks, automation, and performance metrics . Qualifications: + 10+ years leading IT ... IT Audit Lead/Internal Controls Tester Reston, VA Security...upon a wide range of factors including position requirements, customer /program needs, individual qualifications, education, experience, certification and/or training,… more
- Guidehouse (Arlington, VA)
- …excellence. + Partner with client leadership to define program objectives, success metrics , and reporting structures. + Manage large-scale IT programs and ... Guidehouse is seeking a seasoned Management Consultant to lead Information Technology ( IT ) Program Management Office (PMO) engagements within the utility sector. In… more
- Amazon (Arlington, VA)
- …service to high-priority users around the world. We are seeking a highly motivated IT Support Engineer to join our SNOC team. As a frontline responder, you will ... playbooks and protocols. This role is critical to ensuring seamless customer experience and mission assurance across classified and unclassified communications… more
- CACI International (Chantilly, VA)
- Chief Engineer- Enterprise IT Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... provide technical leadership and subject matter expertise to an Information Technology ( IT ) Systems Engineering team supporting the Department of the Air Force (DAF)… more
- KBR (Chantilly, VA)
- Title: IT Program Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to ... the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. + Collaborative Environment: Be part of a… more
- CACI International (Sterling, VA)
- …to ensure standardization of network service delivery + Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT ... point for issues + Oversees the collection, analysis, and the reporting on network performance metrics , trends and bottlenecks + Assist the Project Managers and… more
- CACI International (Sterling, VA)
- …to ensure standardization of network service delivery + Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT ... issues + Perform the collection, analysis, and the reporting on service delivery performance metrics , trends and bottlenecks + Provide material for monthly… more
- IT Concepts (Washington, DC)
- …for MS functional areas. Catalog data sources and document data dictionary. Design performance metrics that will be use to drive process improvement and ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...an experienced Mid-Level Data Analyst to support our intel customer at Defense Intelligence Agency (DIA). Analyst will be… more
- IT Concepts (Reston, VA)
- Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully ... an experienced Mid-Level Data Analyst to support our intel customer . The analyst will provide advanced data analytics and...how data is defined and calculated. + Gather key performance indicators (KPIs) and milestones for OHR's functional areas.… more
- CACI International (Sterling, VA)
- …the program, and using the metrics to ensure service delivery meets customer performance requirements (Service Level Agreements - SLAs). **What you'll get to ... CACI is currently looking for a motivated, career and customer -oriented Value & Performance Management Lead with...specification goals + Experience automating measurement and reporting of performance metrics + Exposure to multiple, diverse… more
- Danaher Corporation (Washington, DC)
- … Performance Partnership for Beckman Coulter Diagnostics is responsible optimizing customer organizational performance by leading the implementation of cost ... a time. You will be a part of the Performance Partnership Delivery team and report to the ...Delivery Manager responsible for leading project implementation with the customer of large-scale hard cost saving, process improvement and… more