- BAE Systems (Washington, DC)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving… more
- BAE Systems (Sterling, VA)
- …experience in knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including ... Applies and/or develops highly advanced concepts, techniques, and standards + Viewed as expert in the field + Often acts independently to uncover and resolve issues… more