- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Washington, DC)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- General Motors (Washington, DC)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** Position Profile: Provides exceptional service-related support to Service Delivery customers in hospitality, ... Ricoh Workplace Services within a legal office setting. The Hospitality Customer Experience Manager supervises day-to-day operations of Managed Services… more
- Rubrik (Washington, DC)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Dodge Construction Network (Washington, DC)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager , Customer Experience and will support the utility's ... customer experience (CX) strategy by integrating journey mapping, voice of...and insight generation into a unified view of the customer experience . This role is responsible for… more
- RTX Corporation (Dulles, VA)
- …defense and/or intelligence industry as a systems engineer / project engineer / program manager , and experience in direct customer interaction + Previous ... intelligence industry or defense industry, as lead technical engineer, or experience in direct customer technical interaction, preferably government customers… more
- Coinbase (Washington, DC)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Amazon (Arlington, VA)
- …Amazon is seeking an exceptional Finance Manager to join the CXO ( Customer Experience Organization) Finance team. The CXO Attended Pickup and Returns (APR) ... a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - … more
- Amazon (Arlington, VA)
- …Supervisors and their direct reports to act on issues or barriers impacting the customer experience . The Operations Manager will be accountable for creating ... lead for incident triage and response, and the knowledge manager for related data. The team delivers three core...three core service lines: alarm management, incident response, and customer support. If you would like to help the… more
- Encore (Lanham Seabrook, MD)
- …with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos ... Position Overview The Sales & Customer Engagement Manager is responsible for...customer 's needs and goals to create an event experience that best aligns Encore resources and solutions, while… more
- Akina Pharmacy (Sterling, VA)
- …individual and team performance. Above all, this role ensures that every customer experience reinforces Akina's mission to serve with diligent responsiveness ... Customer Service Manager Company Overview At...changes to processes that elevate both performance and the customer experience . + Operational Excellence and System… more
- RTX Corporation (Arlington, VA)
- …(AT) business is seeking a Director, Office of the Secretary of War (OSW) Customer Account Manager (CAM) to lead business development efforts in a high-priority ... + Government or Industry Program Management Certification + Previous business development experience with industry to include certified Capture Manager (or… more
- FranklinCovey (Washington, DC)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Amazon (Arlington, VA)
- …standards of customer satisfaction. As the Escalations & Incident Team Manager , you will partner in implementing incident response protocols, managing critical ... experience - 7+ years of engineering team management in a fast-paced operations environment experience - Experience as a manager with a track record of… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- Guidehouse (Arlington, VA)
- …Required** **:** Ability to Obtain Public Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact for the ... Operates as the lead point of contact for respective customer agencies. The Customer Engagement Manager...Travel & Expense or other business system project management experience to communicate and coordinate resolution to complex project… more