- Marriott (Monterey, CA)
- …Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services ... requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience .… more
- IHG (Monterey, CA)
- …moment a guest steps into one of our hotels, they walk into a genuinely memorable experience . As a Front Desk Agent, you'll not only be the person they ... Be the warm welcome that kicks off a memorable guest experience . Acknowledge IHG Rewards Club members...you'll have spent at least one year in a front desk or guest service… more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …staff to get any pertinent information at the start of shift and review the Front Desk logbook. + Review all arrivals and departures noting any special requests, ... and emergency procedures. + Ensure the completion of the desk agents' AM/PM checklist. + Handle guest ...arrivals, etc. + Maintain cleanliness, organization of back office, front desk , and front … more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …+ Delete or add transactions that will assist in balancing revenues. + Review Front Desk logbook for any information or incidents, communicate with desk ... you'll feel it too. **What You'll Do** Lead all Front Office operations, set and maintain a high level...Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the… more
- Marriott (Sand City, CA)
- **Additional Information** **Job Number** 25163388 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Sand City Monterey, 880 ... 14th Start Date* JOB SUMMARY Oversee the daily operation of the Guest Services, Reservations and Bell/Valet Departments. Responsible for the leadership, training,… more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …You Bring** + High school diploma or general education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + ... exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and… more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …and clean rooms, completion of guest requests, and room status discrepancies. + The Front Desk will give you all room moves, late check-outs, and additional ... maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You'll...Notify Front Desk of all vacant… more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …(hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest requests ... your supplies and cleaning tools. + Quickly respond to guest requests in a friendly manner. + Return lost...High School Diploma is preferred. + 1 year of experience in customer service or similar position. + Previous… more
- Kimpton Hotels & Restaurants (Pacific Grove, CA)
- …productivity levels by setting quality standards following Kimpton values, and communicating with Front Desk , Sales, and Maintenance Departments to ensure a high ... updated room status. + Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. + Train by instruction and practice,… more
- Marriott (Monterey, CA)
- …* High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree ... Marketing, Hotel and Restaurant Management, or related major; no work experience required. **Preferred:** * 4-year college degree; previous experience … more