- CenterWell (Montgomery, AL)
- …digital, or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work ... system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , Genesys, Ring… more
- Ryder System (Montgomery, AL)
- …expertise. **Essential Functions** + Receive incoming escalation calls from Tier 1 Contact Center Representatives, or from internal customers needing specialized ... process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees** **:** If you are… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Highmark Health (Montgomery, AL)
- …hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** **Required**...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully ... perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to… more
- Highmark Health (Montgomery, AL)
- …with consumers **Preferred** + 4 years of experience working in a call center environment with proven track record of meeting/exceeding individual and business unit ... any and all users. If you would like to contact us regarding the accessibility of our website or...website or need assistance completing the application process, please contact the email below. For accommodation requests, please … more
- Highmark Health (Montgomery, AL)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This is a Call Center Environment This job is responsible for enrollment and billing activities for the ... any and all users. If you would like to contact us regarding the accessibility of our website or...website or need assistance completing the application process, please contact the email below. For accommodation requests, please … more
- Pearl Interactive Network (Montgomery, AL)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... promptly + Build and maintain positive working relationships with issuer points of contact + Manage and prioritize high caseloads during surge periods + Collaborate… more
- Fresenius Medical Center (Montgomery, AL)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... should discuss them with my immediate supervisor or my Human Resources representative . **ADDENDUM:** Managers in each state must determine if their state regulations… more
- Pearl Interactive Network (Montgomery, AL)
- …thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished ... + Responsible for the day-to-day management of an individual contact center , including contact ...assigned. **Physical Requirements:** The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Highmark Health (Montgomery, AL)
- …line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence ... maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. + Take… more
- Otsuka America Pharmaceutical Inc. (Montgomery, AL)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Montgomery, AL)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka America Pharmaceutical Inc.,… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... with management to identify opportunities to further optimize staff supply versus contact volume demand. + Proposes and develops recommendations or solutions to… more
- CDM Smith (Montgomery, AL)
- …collaboration with applicable sales staff. - Act as the primary point of contact for external clients and related industry contacts. Collaborate with clients and ... CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal...above. This pay range is a good faith estimate representative of all experience levels for this position based… more
- Pearl Interactive Network (Montgomery, AL)
- …Assurance Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is ... with overall objectives. + Serve as a point of contact for quality assurance issues within the program, providing...Culture. **Physical Requirements:** The physical demands described here are representative of those that must be met by an… more