- TEKsystems (Montgomery, AL)
- … assessments and evaluations. * Prior experience in Air Force quality assurance environments is preferred. * Experience managing QA systems like Management ... Responsibilities: The Quality Assurance position will be responsible...for or have and maintain an active DoD Secret security clearance or higher. * Maintain the… more
- Pearl Interactive Network (Montgomery, AL)
- …overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality assurance standards, and leveraging technology to enhance ... IT and vendor partners to troubleshoot and enhance contact center technology solutions. ** Quality Assurance & Customer Experience:** + Develop and implement … more
- Pearl Interactive Network (Montgomery, AL)
- …including key insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff ... to meet business and organizational needs as necessary._ **Background Investigation, Security /EQIP Clearance , Drug Screen and Skills Assessments May Be… more