- Fujifilm (Montgomery, AL)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency of multiple ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...system users who may be experiencing stress due to technical issues. Your ability to translate complex technical… more
- NASCO (Montgomery, AL)
- …performance by helping customers to understand the product functionality and providing technical support , defect fixes, and proposed solutions in a timely ... Team Lead is primarily responsible for providing highly complex technical and business support focused around multiple...(applicable to particular role). + Knowledge of Mainframe and Mid- Tier server technologies. + Knowledge of NPS, FTP, PDM,… more
- NASCO (Montgomery, AL)
- **Overview** Under nominal direction, the Business Technical Operations Consultant IV is primarily responsible for providing advanced business, product capability ... and technical system knowledge and guidance focused around multiple assigned...product enhancements and product releases. This role conducts triage support for complex reported system issues, submitted questions, and… more
- NASCO (Montgomery, AL)
- **Overview** Under general direction, the Business Technical Operations Consultant lll is primarily responsible for providing business, product capability and ... technical system knowledge and guidance focused around multiple assigned...product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed… more
- GovCIO (Montgomery, AL)
- …is located in the United States and will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM tool to create ... to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical… more
- Diageo (Montgomery, AL)
- …and complete work order with all specified approvals. + Ensure attendance at daily Tier 1 (operations shift handover) meetings to understand the events of the ... last 24 hours. + Facilitate the Maintenance Tier 1 (Maintenance shift handover). Validate the...respect to company policy and procedures compliance. + Provide support and technical guidance to ensure proper… more
- Rubrik (Montgomery, AL)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- Concentrix (Montgomery, AL)
- …and Trusted Advisor + Tier 1 support , escalating Tier 2 configuration Issues and system enhancement technical requirements to System Administrators ... The **Senior Manager, Sales Operations,** resource is responsible for providing support to management on pipeline, signings, win/loss metrics and related business… more
- NASCO (Montgomery, AL)
- …our business forward. In this role, you will tackle moderate to complex technical challenges, enhancing data management and claims processing systems for NASCO and ... necessary enhancements and fixes. This opportunity allows you to showcase your technical leadership skills as you communicate project statuses and customer requests… more
- GovCIO (Montgomery, AL)
- …variety of products and equipment. They deliver services and solutions in technical support , systems refresh, software integration, and operations support ... for all onsite IT activities. They consult with support teams, help desks, customers and other technical...+ Assist users with mobile communication devices. + Provide tier 2 support , including but not limited… more
- GovCIO (Montgomery, AL)
- **Overview** GovCIO is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be responsible for ... service monitoring solutions. This position involves the deployment and support of the tools the agency uses to monitor...and implement countermeasures to reduce incident frequency. + Assist Tier 2/3 teams in testing and developing new updates… more
- SHI (Montgomery, AL)
- …models and metrics, covering a range of vendors, including a minimum of three Tier 1 software publishers: Oracle, IBM, Microsoft, SAP, Adobe, VMware, Micro ... and technology for delivery to our customers and periodically support internal projects to assist in building the brand...group operational delivery standards. + Work with the ITAM technical and development teams in enhancing the current tools… more
- SHI (Montgomery, AL)
- …models and metrics, covering a range of vendors, including a minimum of three Tier 1 software publishers: Oracle, IBM, Microsoft, SAP, Adobe, VMware, Micro ... by SHI. Additionally the ITAM Principle Consultant will periodically support internal projects set by the Director of ITAM...group operational delivery standards + Work with the ITAM technical and development teams in enhancing the current tools… more
- General Dynamics Information Technology (Montgomery, AL)
- …firewall, router, and switch configuration, installation, and troubleshooting. - Provides technical support and implement of client requested firewall changes ... assists in patching networking hardware during security audits; assists daily with Helpdesk support tickets as a tier 2 engineer. **Qualifications** - Education:… more
- Lumen (Montgomery, AL)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... the world and shape the future. **The Role** Provide technical direction and definition of Lumen's Network as a...This will require a strong understanding of Lumen's Layer 1 , Layer 2, & Layer 3 networks and products,… more
- SHI (Montgomery, AL)
- …in our offices or yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using platform services for both ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more
- Xerox (Montgomery, AL)
- …to detail. + Entrepreneurial spirit. + Ability to maintain a good network with Tier 1 Manufacturers. \#LI-REMOTE \#LI-DH1 Xerox is an Equal Opportunity Employer ... for both Xerox ITS and our clients. We provide both technical sales consulting and support with one goal: Peace of mind. **Responsibilities** + Responsible for… more
- Pacific Northwest National Laboratory (Montgomery, AL)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... solutions. + Serve as liaison to facilitate the design and development of technical solutions between the business stakeholders and solution providers. + Assist with… more