- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Montpelier, VT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Montpelier, VT)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- TTEC (Montpelier, VT)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Montpelier, VT)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Otsuka America Pharmaceutical Inc. (Montpelier, VT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Cardinal Health (Montpelier, VT)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Cardinal Health (Montpelier, VT)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Montpelier, VT)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- KPH Healthcare Services, Inc. (Morrisville, VT)
- …pharmacy workflow (Data Entry to Customer Pickup) + Ensures all pharmacy staff provides quality customer service + Must stay current with all State and ... Quality focused - understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and… more
- Fujifilm (Montpelier, VT)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Montpelier, VT)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- System One (Montpelier, VT)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Xerox (Montpelier, VT)
- …satisfaction. + Implement industry best practices and standards, ensuring adherence to quality assurance measures and compliance requirements. + Collaborate with ... the Director, you set the strategies to ensure the timely and high- quality delivery of projects, managing client relationships, and driving operational excellence… more
- KPH Healthcare Services, Inc. (Barre, VT)
- …Standard of Practice to dispense prescriptions and counsel patients + Performs all quality assurance steps to ensure a technically accurate prescription is ... as it relates to the provision of the highest quality health care service to our customers...of the technology and life span + Ensure outstanding customer service is exhibited by all employees… more
- Lincoln Financial (Montpelier, VT)
- …to improve the customer experience. In addition, you will complete quality assurance checks/audits on financial processing transactions for the team. **What ... You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive… more
- KPH Healthcare Services, Inc. (Barre, VT)
- …dispense prescriptions and counsel patients + Responsible for the performance of all quality assurance steps to ensure a technically accurate prescription is ... as it relates to the provision of the highest quality health care service to our customers....of the technology and life span + Ensure outstanding customer service is exhibited by all employees… more
- Cushman & Wakefield (Montpelier, VT)
- …roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of portfolio space ... the CAFM system to further enhance the availability and quality of spatial and occupancy data * Recommend process...architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills *… more
- Bowman (Montpelier, VT)
- …and processes to ensure effective execution. Review work produced by staff for quality assurance . + Provide oversight and direction of department or business ... to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Work closely with the firm Principals to… more
- Intermountain Health (Montpelier, VT)
- …culture of patient and employee safety, quality of patient care and customer experience. Partners with Service Line or Market Leaders, Operations and Medical ... days in an administrative capacity. Administrative responsibilities include education, quality assurance monitoring, scheduling, staffing, etc. **_Minimum… more