- Rocket Software (Trenton, NJ)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Corcentric (Cherry Hill Township, NJ)
- As a Senior Customer Success Manager (CSM),...relevant field (or equivalent experience) + Experience in a Customer Success Management role + ... bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you...for all post-sales activities, including but not limited to customer onboarding, consultative guidance, change management , product… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...program, a personal financial management tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer… more
- Pearson (Trenton, NJ)
- …calls to action based on customer segment. **Systems** Manage our Customer Success Platform, including data management , building playbooks, dashboards, ... with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be… more
- SAP (Newtown Square, PA)
- …benefit options for you to choose from. **SAP Preferred Success - Digital Customer Success Manager - NSQ** **Location: SAP Office, Newtown Square, PA** ... (verbal and written) **QUALIFICATIONS AND WORK EXPERIENCE** + 3-5 years previous Customer Success Management experience is an advantage + 5 years working… more
- Proofpoint (Philadelphia, PA)
- …we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer Success ... value from their partnership with us. Create and maintain Customer Success Plans (CSP) for each of...identify trends and acting as the voice of the customer , provide that structured feedback to product management… more
- Philips (Mercerville, NJ)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years… more
- Cornerstone onDemand (Philadelphia, PA)
- The Customer Success Manager (CSM) is...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ... customer advocacy. As the trusted partner for the customer on use-case, product functionality and talent management...presentation, consulting and analytical skills. + Have passion for customer success . + Enjoy working in a… more
- Datavant (Trenton, NJ)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Delware Valley Floral Group (Sewell, NJ)
- …a culture that enables us to better serve our customers, employees, and communities. The Customer Success Manager leads the Customer Success ... needs, goals, and any specific requirements to the Customer Success Manager . + Develop...a related field (preferred). + Relevant Certifications such as Customer Success Management , Customer… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Bustleton Store - Philadelphia, PA Salary Range $18.25 - $22.25 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating... situations while finding an appropriate solution; involves upper management as needed. + Ensures that the store complies… more
- EPAM Systems (Philadelphia, PA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Aaron's Inc (Philadelphia, PA)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** **Hiring Range Minimum...also eligible for incentive pay based on performance._** Aaron's Customer Account Managers drive the success of… more
- Dodge Construction Network (Trenton, NJ)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...and Skills_** + 2+ years of relevant sales, account management , or support experience supporting SaaS based software +… more
- Wolters Kluwer (Philadelphia, PA)
- …Director, Technical Customer Service,** and work under the leadership of the **Director, Customer Success , CP & ESG Enablon** . This role is a part of ... ** Customer Service Technical Specialist (Delivery Manager )...Manager ** ) will provide KPIs and reports to management on a regular basis for continuous improvement as… more
- John Deere (Trenton, NJ)
- …**_Function:_** _Product & Process Management (CA)_ **_Title:_** _Sr Product Manager , Customer Sales Leads and Fleet Recommendations - 112909_ ... metrics for gauging product success . **Your Responsibilities** As a **Product Manager , Customer Sales Leads and Fleet Recommendations** for **JD ISG** you… more
- FranklinCovey (Trenton, NJ)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- PulteGroup (Philadelphia, PA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...computer literacy + Skilled in conflict resolution to address customer concerns effectively + Knowledge of cost management… more
- American Express (Trenton, NJ)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more