- Hilton (Santa Fe, NM)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Contact Center Operations Administrator - Scheduling_ **Location:** ... Under the guidance of the Scheduling & Workforce Management Operations Supervisor, you will be responsible for creation and...Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) +… more
- NTT America, Inc. (Santa Fe, NM)
- …of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team. + Install, configure, and ... timely resolution or escalation to ensure minimal impact to business operations . Document troubleshooting procedures and create SOPs. + Change Management:… more