- Schroders (New York, NY)
- …than you might expect. The team You'll be part of a Global IT Service Management team, responsible for ITSM processes and related services across the ... across Schroders globally. This role will report into the IT Service Management Manager. You...Management Manager. You will cover a range of ITSM processes, which includes but not limited to Incident,… more
- Capgemini (New York, NY)
- …Desk implementations. Familiarity with platforms like ServiceNow , SuccessFactors , and ITSM processes . Strong communication and stakeholder management skills. ... for designing and executing leadership engagement programs . Proficiency in change management tools and methodologies . A collaborative mindset and a commitment to… more
- Honeywell (Morris Plains, NJ)
- …cross-functional teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what ... trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management...a related field. + 5+ years of experience in IT service management or a… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Honeywell (Morris Plains, NJ)
- …success. Let's make that impact together. As a GBE Business Partner within the global IT Service Management ( ITSM ) team, you will provide leadership ... to ensure high-quality service delivery. **Must-Haves:** + Extensiveexperience in IT Service Management , including incident and problemmanagement. +… more
- City of New York (New York, NY)
- …Planning & Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager, the Service ... System Administrator for multiple systems. As part of the service management , this person will be responsible...key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively.… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …Functions: + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment ... The IT Service & Infrastructure Operations Delivery... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. +… more
- Shake Shack (New York, NY)
- …Shake Shack. This role will drive operational excellence, scalability, and innovation across IT service management ( ITSM ), cloud infrastructure, ... recovery, high availability, and business continuity plans across infrastructure services. IT Service Management ( ITSM ) + Lead the enterprise-wide… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- CIBC (New York, NY)
- …Management , Disaster Recovery, or a related discipline. + Experience with ITIL frameworks and IT Service Management ( ITSM ) tools. + Strong knowledge ... and document gaps. + Perform risk assessments to identify potential threats to IT service continuity and recommend mitigation strategies. + Analyze the impact… more
- NTT DATA North America (Warren, NJ)
- …to identify root causes of issues, evaluate solutions, and implement effective changes. + IT Service Management ( ITSM ): Have experience operating within ... or infrastructure support. This role involves troubleshooting, resolving, and maintaining IT services, including incident and problem management , and ensuring… more
- City of New York (New York, NY)
- …on-premises infrastructure, ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ... growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating… more
- City of New York (New York, NY)
- …budget. - Support the processes governed by the Project Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC ... and the management documentation of trouble tickets in the agency's IT service management system. - Responsible for effectively implementing agile work… more
- TEKsystems (Edison, NJ)
- …role reporting directly to the Senior Vice . President - IT Service Management . As a member of the Group ITSM leadership team, this position shapes and ... from delivery to operations. . Contributing to the overall IT service management strategy, the.... Acting as a Senior escalation point within the ITSM Function for US Business and IT … more
- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to ... our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. +… more
- MTA (New York, NY)
- …tools and techniques. + Experience with and understanding of ServiceNow or similar ITIL-based ITSM ( IT Service Management ) systems preferred + Experience ... and techniques. + Experience with and understanding of ServiceNow or similar ITIL-based ITSM ( IT Service Management ) systems preferred. + Experience with… more
- Capgemini (Bridgewater, NJ)
- **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, ... the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - IT Workflows / CMDB/CSDM_… more
- CUNY (New York, NY)
- Director of Information Systems ( IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web...the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 25 colleges. CIS… more
- MongoDB (New York, NY)
- …next-generation, AI-powered applications. MongoDB is seeking the newest member of the IT Enterprise Collaboration team. You will join an existing team that provides ... white-glove day-to-day enterprise collaboration support. This role will also assist IT Support with basic troubleshooting issues, when needed. Our team manages… more
- CUNY (New York, NY)
- …information security, IT disaster recovery, virtual desktop computing, SANs, network management tools. * Familiarity with ITSM and Process Mapping Tools * ... IT Academic Applications Director (HEO) -Department of Instructional...reports directly to the Deputy CIO. ICIT is a service -oriented organization - In support of the college's Academic… more
