- City of New York (New York, NY)
- …is recruiting for one (1) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- Conduent (Newark, NJ)
- …individuality is noticed and valued every day. Description for Internal Candidates ** Customer Service Representative ** **Onsite in Newark, NJ** Hourly rate ... day of the week **Summary:** As a call center representative , you will be supporting our client's customers as...for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate...customers accurately within the Bureau or Agency to expedite resolution . Candidates will also be responsible for entering clear… more
- ADP (Florham Park, NJ)
- …serve as ADP's front-line for solving clients' challenges, including issue resolution , answering questions, helping clients, training their users on ADP technology, ... typical day: + **Client Support** . You will provide customer support via phone and digital channels, including but...THIS ROLE:** _Requirements_ + At least two years of customer service related experience + Must have the appropriate… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... of the State of New York Title Senior Field Representative - NYC - 5 Boroughs and Long Island...contracts, management approach, delivery method, level of service, phasing, customer orientation, staffing, labor, location and site access, design… more
- GAF (Parsippany, NJ)
- …commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. ... protect what matters most. **Team Summary** The Guarantee Services Representative is part of our team based in our...This team is known for being the most knowledgeable, customer -focused, and easiest to do business with throughout the… more
- IQVIA (Newark, NJ)
- …for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will provide payment ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative ** is primarily responsible for fielding requests such as: card activation,… more
- Molina Healthcare (New York, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. ... called on to work in both the Teller and Customer Service areas, according to needs. This position is...with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that… more
- Somerset County YMCA (Somerville, NJ)
- …YMCAs are looking for a friendly, administratively focused Member Service Representative who is responsible for serving members, guests, and program participants ... to best serve the branches' 5000 members. ESSENTIAL FUNCTIONS: A Member Service Representative 's primary responsibility is to ensure our members have "the best hour… more
- IBM (New York, NY)
- …AP systems, PO/contract processes and pay terms. They take ownership of key customer issues and coordinate resolution by using their strong internal ... **Introduction** The Client Relationship Representative (CRR) is responsible for enhancing client satisfaction and driving AR cash collections. The CRR assumes a… more
- Hackensack Meridian Health (Edison, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized...of 1 year of previous experience working in a customer service, customer facing (ie, retail or… more
- Google (New York, NY)
- …solution-based selling. + Excellent business approach and record of building customer relationships. + Excellent problem-solving skills. Businesses of all shapes and ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...with their most important goals. As a Senior Account Representative , you will manage some of the largest Home… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Molina Healthcare (New York, NY)
- …in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for ... delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service… more
- Travelers Insurance Company (Morristown, NJ)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- Somerset County YMCA (Hillsborough, NJ)
- …YMCA is looking for a friendly, administratively focused Member Service Representative who is responsible for serving members, guests, and program participants ... assistance reporting. QUALIFICATIONS * Possess at least three years customer service or related job experience * Minimum education...and proven success with multi-tasking, problem solving and conflict resolution * Is able to work as part of… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business units ... for further resolution of the callers issue while adhering to CPHLs...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more