- Meta (New York, NY)
- …of experience in Enterprise sales 10. 5+ years of experience in a product specialist or customer success team in B2B high-tech or SaaS industry 11. 3+ years of ... seeking an exceptional leader to serve as the Sales Manager - AI , responsible for leading a...with clients around their business objectives and how Business AI can contribute to their company's success .… more
- Deloitte (Morristown, NJ)
- …experience driving commercial transformation and innovation for clients, to include data and AI in areas such as: Customer engagement, Field Force excellence and ... Join our AI & Engineering team in transforming technology platforms,...and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering… more
- NBC Universal (New York, NY)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Sr Manager , AI Solutions will be an expert on all products within their ... agents at scale, across different regions, languages, and customer touchpoints. Insights & Analytics ( AI Product...Measurement: Develop key performance indicators (KPIs) to measure the success of AI analytics products. Use data… more
- Meta (New York, NY)
- …to advances in this transformational technology.Meta is seeking an experienced B2B AI apps product manager with experience in areas including front-end ... management, and CRM, and also brings an extreme growth mindset to define new AI -native approaches to building software.The ideal product manager for this team… more
- Deloitte (Morristown, NJ)
- Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success . You'll ... performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy,… more
- Amazon (New York, NY)
- …someone who thrives in ambiguous, cross-organizational environments and is passionate about AI , customer experience, and program excellence. **Why This Role ... We are seeking a strategic and execution-oriented Senior Program Manager to lead the governance and onboarding model for...in a federated or cross-team environment - Experience with AI /ML, chatbots, or customer support technologies -… more
- JPMorgan Chase (New York, NY)
- …delivering high-quality products that resonate with clients. As a Data and AI Product Manager focusing on Knowledge Management & Retrieval-Augmented Generation ... Analytics Office that innovates new solutions for the firm's AI use cases. You will build platform products to...are responsible for acting as the voice of the customer and developing products that provide customer … more
- Deloitte (Morristown, NJ)
- Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success . You'll ... performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy,… more
- JPMorgan Chase (Jersey City, NJ)
- …documentation. Establish and monitor key performance indicators (KPIs) to measure the success of delivered customer solutions. Use these metrics to drive ... skills to thrive in a fast-paced environment and drive customer -centric strategies. As a leader in solutioning, collaborate closely...solutions that meet clients' needs. As a Product Solutions Manager in The Chief Data and Analytics Office Product… more
- MongoDB (New York, NY)
- …Toyota, trust MongoDB to build next-generation, AI -powered applications. Individuals in the Customer Success Manager role have a passion for technology ... model. **Our ideal candidate will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer… more
- Amazon (New York, NY)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers, solutions architects, and implementation specialists, providing… more
- DataVisor (New York, NY)
- …open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... DataVisor is the world's leading AI -powered Fraud and Risk Platform that delivers the...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Panasonic North America (Newark, NJ)
- …leap at a time. Come join our journey! **Responsibilities** **Panasonic Sr. Manager , Customer Support Experience** Click here to learn more ... move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for...engagement, 3 plus managing a team + Experience with AI natural language processing and automated customer … more
- Nestle (New York, NY)
- …development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support the Senior Manager ... in in developing the innovation pipeline across Nespresso USA's Customer Contact/Call Center's strategic B2C businesses, sitting within our contact center as part… more
- Amazon (New York, NY)
- …mission outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide Public Sector - International ... size, from start-ups to the world's largest public-sector agencies. Within SMGS, the Customer Solutions Manager community sits at the intersection of strategy… more
- Amazon (New York, NY)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...cloud, accelerate innovation and adoption of the latest Generative AI (GenAI) technologies, and build modern, cloud native solutions… more
- Honeywell (Morris Plains, NJ)
- Role Overview and Responsibilities The role of a IT Manager for marketing, e-commerce, and customer portal is vital in today's digital landscape. As businesses ... agreement. 4. Cybersecurity Ensuring the security of digital platforms and protecting customer data is paramount. The IT Manager implements cybersecurity… more
- JPMorgan Chase (New York, NY)
- …to deliver high-quality products that exceed customer expectations. The Product Manager for AI /ML Enablement at Databricks is responsible for guiding the ... are responsible for acting as the voice of the customer and developing profitable products that provide customer...that empower customers to harness the full potential of AI /ML technologies on Databricks. The Product Manager … more
- Microsoft Corporation (New York, NY)
- …usage strategies and agent-focused initiatives. This position combines expertise in product marketing, customer success , and AI solutions to create a ... Development** + Lead the development and execution of a customer success strategy for Usage, ensuring customers...+ Connect narratives across solution areas to provide comprehensive customer conversations for AI agents and Copilot… more