- 32BJ Benefit Funds (New York, NY)
- …users via telephone, email, and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system. + Monitors system ... JOB SUMMARY: Under the supervision of the Senior System Administrator/ IT Support Supervisor, the IT Support Specialist...IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for… more
- City of New York (New York, NY)
- …Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing ... and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the continuous availability,… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …creating diagrams and documentations, Experience training customers or staff, Understanding of IT Operations and utilizing HelpDesk , 3- 5 years administering and ... on security log review and incident escalation. The role will lead technical remediation efforts, ensuring high availability, security, and scalability. Working… more
- CUNY (New York, NY)
- …functions, including enterprise systems, cybersecurity, academic and research computing, helpdesk support, infrastructure, data analytics, and IT governance ... bargaining environments and shared governance structures. + Experience leading IT modernization, digital transformation, and information security initiatives. +… more