- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more