- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Towne Park (San Francisco, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- BeOne Medicines (San Mateo, CA)
- …VP, Global Commercial Insights & Business Analytics will build and lead BeOne's enterprise Insights & Analytics (I&A) capability, enabling data-first decision-making ... modern platforms. This position reports to the SVP, Global Commercial Strategy & Operations . **Essential Functions of the Job:** **Scope & Impact** + Own the global… more
- Onigilly Inc (San Mateo, CA)
- …*Monitor sales, labor, and inventory performance *Visit stores regularly to ensure top operations and customer experience *Work closely with our Director of ... performance, and maintain our high standards across multiple locations. Responsibilities * Lead and support General Managers and franchise owners across 5-7 stores… more
- BeOne Medicines (San Mateo, CA)
- …ensure all final resources meet our business objectives while ensuring compliance. + Lead operational tactics such as master service agreements negotiations, SOW ... Description:** The Director, Digital Marketing, Market Access Strategic Marketing will lead the digital marketing efforts, including setting the strategic direction… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- NextMed (San Francisco, CA)
- …company policies and profitability targets. Collaboration: Work closely with other sales professionals, operations , and customer service teams to ensure a ... approaches to meet the specific needs of different medical professionals. Lead Generation: Generate leads through various channels including cold calling,… more
- Red River (San Francisco, CA)
- …technical and non-technical audiences and work across infrastructure, architecture, security, and operations . They must lead execution, adapt quickly, and move ... Red River is seeking a Technical Project Manager to oversee a portfolio of customer IT initiatives that span multiple technical and operational teams. This role will… more
- Toma Inc. (San Francisco, CA)
- …industry's leading agentic AI workforce, starting with voice AI agents for sales and service call operations . Our voice AI product, built entirely in-house with ... Horowitz and Y Combinator, and are rapidly expanding our customer base. We're looking for a Chief of Staff...as a force multiplier to our CEO and help lead Toma through this next phase of rapid growth,… more
- KONE, Inc (San Francisco, CA)
- …responsible for the development of our MOD sales and would drive an outside-in customer service mindset to meet our customers' needs.?You will also participate ... help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has...selling methodology?? + Do you demonstrate the ability to lead and sponsor change as well as have the… more
- Crossroads Trading Co., Inc. (San Francisco, CA)
- …promotion for all positions and offer valuable training in management, buying, merchandising, customer service , and more! Pursuant to any "Ban the Box" ... leader. As a Store Manager, you will oversee store operations and bring our brand promise to life: to.... You get to meet new people, every day! Lead by example greeting each customer with… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …of technical activities ( service , installation) in the field or at a customer site. + Formal training in systems engineering + Working knowledge of engineering ... SLAC National Accelerator Laboratory is seeking an outstanding candidate to lead the Electronics Engineering Division (EED) in its Accelerator Directorate (AD).… more
- Pinkerton (San Francisco, CA)
- …and across diverse cultures. + Professional appearance and demeanor. + Concierge-level customer service skills. + Able to maintain confidentiality when dealing ... functions for the client during domestic and/or international assignments. + Lead counter surveillance operations . + Perform protective advance planning… more
- Amazon (San Francisco, CA)
- …thereby enabling the achievement of defined service -level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous ... capabilities for our customers. We are looking for a Customer Operations Lead who is...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- ABM Industries (San Francisco, CA)
- **Overview** The Lead of Operations is accountable for providing optimal customer relations and facility management for the assigned facility in a ... by maintaining constant communications with customer . Provides high quality operations and maintenance service to assure proper performance of engineered… more
- Transdev (San Francisco, CA)
- Overview: The Operations Site Lead is responsible for assisting in oversight of the operations . They will act as the liaison between Transdev Management and ... ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues,… more
- Google (San Bruno, CA)
- …Business Organization (GBO) to drive customer success. As a Strategy and Operations Lead in the Global Business Applied AI organization, you will work ... Strategy and Operations Lead , Global Business Applied AI...results in the real world. Some examples include the customer agent built for large call center environments, to… more
- CompuCom (San Francisco, CA)
- …and decisions, including coverage for breaks, lunches + Maintain / improve customer service , perception, and satisfaction + Provide proficient and professional ... reemployment assistance. Our client is currently seeking a qualified ** Operations Team Lead ** to join their team...stock is maintained **Skills and Qualifications** **:** + Outstanding customer service skills + Able to work… more
