- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- BJs Wholesale Club (Columbia, MD)
- …Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business acumen.… more
- General Dynamics Information Technology (Rockville, MD)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today is safe… more
- General Dynamics Information Technology (Rockville, MD)
- …of Tier 3 engineering support for endpoint images in coordination with the customer's Service Desk , using Government furnished Service Management System and ... your opportunity to make a personal impact as an **Endpoint Engineering Task Lead ** supporting an HHS customer. GDIT is your place to make meaningful contributions… more
- BJs Wholesale Club (Westminster, MD)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... and sound decision-making thorough knowledge and utilization of business data. + Lead through change. Model leadership competencies to build credibility and act as… more
- Johns Hopkins University (Columbia, MD)
- …supervisor to lead and ensure smooth functioning of the front desk and back office operations, medical assistants, and patient service coordinators, ... and clinical care and overall operations. The supervisor Monitors front desk financial processes (eg, billing accuracy, time-of- service collections) and… more
- Extra Space Storage (Windsor Mill, MD)
- …apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Extra Space Storage (Frederick, MD)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- BJs Wholesale Club (Westminster, MD)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... accountable . + Acts with honesty and integrity and lead with the member in mind to address any...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more
- H&R Block (Montgomery Village, MD)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,...Execute and hold all tax office associates accountable to Service Standards execution and client service experience,… more
- TEKsystems (Catonsville, MD)
- …for overseeing multiple, complex engagements with varying delivery models (eg, Desktop, Service Desk , and other IT operations). The SEM ensures objectives ... customer-facing reporting/dashboards to show meaningful KPI/metric-related data for decision-making. Service Management & Data Analytics * Demonstrate in-depth proficiency… more
- Bob's Discount Furniture (Catonsville, MD)
- …Furniture is seeking an inspiring and strategic Retail Store Manager to lead a high-performing store team in delivering a world-class customer experience. This ... The Bob's Way. If you are passionate about customer service , developing talent, and driving results, this is your...expectations. If you thrive in a fast-paced environment and lead by example, we'd love to see you grow… more
- Choice Hotels (North Bethesda, MD)
- …to scale performance marketing in a fast-paced environment. #LI-Onsite RESPONSIBILITIES: + Lead and optimize paid media campaigns across Paid Search, Paid Social, ... experience with Google Ads, Meta Ads Manager, DV360, The Trade Desk . + Familiarity with incrementality testing, attribution modeling, and performance measurement… more
- CACI International (Sterling, VA)
- …logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service ... interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed systems.… more
- BJs Wholesale Club (Westminster, MD)
- …for flawless execution and hold ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any ... Maintain a friendly and positive attitude. Members: + Deliver service excellence through all points of contact. + Resolve...determination on how to handle (via DDR or Membership desk ) + Maintains all club policies and procedures. Including… more
- Trinity Health (Montgomery Village, MD)
- …Washington DC and Baltimore, MD **Description:** Performs registration and front desk duties in an outpatient clinic setting. **Responsibilities:** + Responsible for ... literacy in Microsoft products and email. + One-year experience of customer service experience in an office environment. Familiarity with health insurance/payors and… more
- Johnson, Mirmiran, and Thompson Inc. (Hunt Valley, MD)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... clients, contacts, and campaigns. + Proposal & Content Development: + Lead the creation of customized, visually polished proposals (including SF330s), qualifications… more
- TruGreen (Gaithersburg, MD)
- …drive to succeed and the people skills to make every doorstep feel like a warm lead . + High school diploma or GED required (a PhD in People Skills is highly ... encouraged) + Previous sales or customer service experience is a plus, but passion and hustle...Outdoor office perks. Say goodbye to fluorescent lighting. Your " desk " comes with fresh air, sunshine, and views of… more