- Pearson (Trenton, NJ)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Cognizant (Philadelphia, PA)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- RELX INC (Philadelphia, PA)
- …and effectively with internal and external customers. + Have some experience in a technical customer service support environment + Comfortable with ... role The Associate Product Manager will work closely with various groups ( customer support , marketing, sales, legal specialists, designers, engineers) to… more
- Canon USA & Affiliates (Philadelphia, PA)
- …region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and ... Eng - CT - req1599** **OVERVIEW** Provide modality-specific technical service support within a...product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves… more
- Oracle (Trenton, NJ)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Trenton, NJ)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Pearson (Trenton, NJ)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Tennant Company (Burlington, NJ)
- …+ Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Two95 International Inc. (Philadelphia, PA)
- Hi, Title - Technical Support Analyst Position - Fulltime Location - Philadelphia , PA Salary- $Open(Best Possible) Required Skills: + Implementation, ... maintenance and support of server environments, local and wide area networks... experience with cellular phones and tablets. + Excellent customer service skills; able to deal with… more
- Oracle (Trenton, NJ)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Trenton, NJ)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Red Hat (Trenton, NJ)
- …exceptional service experience + Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage + Serve ... valuable insight to your customers. You will help facilitate technical support to your customers. You will...the customer experience + Collaborate with our support team on customer support … more
- Deloitte (Philadelphia, PA)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- iCIMS (Trenton, NJ)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Penn Medicine (Philadelphia, PA)
- …Ability to communicate effectively with all levels of staff + Demonstrated customer service skills + Demonstrated interpersonal/verbal communication skills + ... + Healthcare IT experience **Required Skills and Abilities** + Demonstrated customer service skills + Demonstrated interpersonal/verbal communication skills +… more
- Oracle (Trenton, NJ)
- …Business vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Deloitte (Philadelphia, PA)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... development capabilities - blending strategy, architecture, and your hands-on experience to support our client engagements. As a Martech Technical Architect, you… more
- RELX INC (Philadelphia, PA)
- …integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and ... of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons -... Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer… more
- Oracle (Trenton, NJ)
- …a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role ... and OCI) with advanced account management skills to drive customer success, project execution, and sustained service ...needs. + Lead the review, development, and execution of technical delivery plans, collaborating with product, support ,… more
- Oracle (Trenton, NJ)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... under OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best… more