- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt ... to perform the essential functions. Education and/or Experience + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket ... instrumental role in maintaining the smooth operation of our help desk , managing ticketing system, and collaborating... * Monitoring and analysis of help desk performance metrics like response time and ticket… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- As a Help Desk Analyst within the...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other ... customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in… more