- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting techniques, and… more
- Capgemini (Warren, NJ)
- …SOPs, KEDBs, operational manuals, and ITIL process documents. Collaborate with the Service Desk for shift-left initiatives and escalation handling. Provide user ... **Job Title:** Senior Desktop Analyst - Technical Desktop Support Engineer **Location:** Warren,...practices. Ensure compliance with IT policies, security protocols, and service delivery standards. Generate trend analysis and performance reports… more