- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Vatica Health (Scarsdale, NY)
- …levels, ie C-Suite, providers, office staff + Demonstrated proficiency increasing provider engagement . + Excellent customer service and problem-solving ... The Provider Engagement Manager (PEM I), is an integral role...contracted practices in the assigned market. Passion for exceptional customer service and experience developing and maintaining… more
- Mount Sinai Health System (New York, NY)
- …review and case management team. **Qualifications** + 3 years' experience in healthcare/ customer service or relevant experience. + Bachelor's degree or ... patient experience, and participates in ongoing pilot programs to improve patient engagement . + Additional duties as assigned **About Us** **Strength through… more
- Medtronic (New York, NY)
- …Minimum Requirements** Bachelor's degree with a minimum of 5+ years technician, field service , or customer support experience, or Advanced degree with a minimum ... of 3 years technician, field service , or customer support experience. **Nice to Have:** Physically located within region Management experience Project management… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (Glen Cove, NY)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more
- Mount Sinai Health System (New York, NY)
- …and make employees feel seen and valued. The ideal candidate brings extraordinary customer service skills, and balances respect for established processes with ... and the ability to prioritize multiple tasks, projects and assignments Excellent customer service skills Exceptional attention to detail and accuracy… more
- Walgreens (New York, NY)
- …answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Sanofi Group (New York, NY)
- …**Sales & Account Management** + Drive commercial performance through strategic customer engagement and data-driven decision-making. + Oversee development of ... therapeutic space. Partnering closely with cross-functional teams-including RLT Delivery & Customer Services, Commercial, Patient Support Services, Value &… more
- Walgreens (New York, NY)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Sodexo (Bronx, NY)
- …targets. + Optimize trayline and cafe throughput, service recovery, and customer experience; monitor and act on patient /guest satisfaction data. + Utilize ... **What You Bring** Required: + Progressive leadership experience in food & patient service management within healthcare or high-volume institutional settings. +… more
- Medtronic (New York, NY)
- …+ Uses UNIX/LINUX commands to modify operating files. + Fulfills Software and Service Contract obligations. Customer Support + Acts as the primary Medtronic ... team regarding customer concerns, issues and market opportunities. + Provide service to customers per their individual needs. + Maintains familiarity with status… more
- Capgemini (New York, NY)
- …that leverage analytics, predictive modeling, and emerging technologies to enhance patient and HCP acquisition, engagement and retention. Create personalized ... industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While… more
- Sodexo (Brooklyn, NY)
- …experience, with a focus on managing daily operations to deliver high-quality, patient -centered care.This leader will ensure food service excellence, compliance ... Do** + Direct and manage daily food & nutrition service operations, ensuring a seamless patient dining... health and satisfaction. + Drive continuous improvement in service quality, operational efficiency, and employee engagement .… more
- IQVIA (New York, NY)
- …through ambiguity. + Brings a forward-looking mindset to evolving team structures, service models, and client engagement strategies in a dynamic, fast-paced ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
- Abbott (New York, NY)
- …with key elements of technical & clinical expertise, training & education, customer service & communication skills. This position collaborates with the ... portfolio, procedure & therapy to achieve best in class patient outcomes to advance clinical evidence and commercial market...Learn commercial data analytics, resources & tools for effective customer experience + Support customer engagement… more
- IQVIA (Newark, NJ)
- …HCP community. This representative will have responsibilities in a variety of Sales, Customer Service and administrative functions. The ISR plays a critical role ... and digital analytics tools to manage call plans, document interactions, and optimize engagement strategies. You will prioritize customer outreach based on data,… more
- Mount Sinai Health System (Jamaica, NY)
- …Advanced Practice Provider in the Department of Neurology; duties include direct in- patient consultation services and outpatient care. + Teaching and supervision of ... family members, by designing policies and services that promote patient rights and optimal environments of care, building on... rights and optimal environments of care, building on customer satisfaction + Assists with stroke code activations to… more