- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Knowledge & Experience** + Experience with providing Help Desk support. + Knowledge of basic computer hardware, including Windows ... Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service Desk … more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... NOW! We are currently seeking a talented and motivated Help Desk Manager to join our team...to improve technical and customer service skills. + Monitor technician attendance, assign schedules, and recommend corrective actions when… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician ** joining our team to support **our government client's** ... Northern Virginia locations. **At GDIT, people are our differentiator.** As a ** Help Desk Technician ** supports and manages the responsibilities of the… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft Windows operating… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician ** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Engineering and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician ** provides support to distributed PC/networking… more
- TEKsystems (Washington, DC)
- Description Help Desk Technicians serve as the first point of contact for users, providing timely and effective support to ensure smooth operations. They are ... than relying on scripted solutions. In addition to assisting users, Help Desk Technicians analyze recurring trends and translate them into actionable feature… more
- Huntington Ingalls Industries (Springfield, VA)
- …+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree. + Active ... TS/SCI government security clearance required to star Preferred: Bonus Points For + Relevant industry certifications (as applicable) + Prior experience in defense, aerospace, or government contracting + Proficiency with specialized tools or software aligned to… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk Systems (Inactive),IT ... Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT...downtime. . Develop and implement training programs to enhance technician skills and improve customer service outcomes. . Analyze… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- US Courts (Alexandria, VA)
- …staffs of the Clerk's Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users ... installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with routine… more
- Amentum (Washington, DC)
- Amentum is seeking a **Tier 3 IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... our customers professionally. **Responsibilities:** + Provide Tier 3 IT desk side and/or call center support to end users...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... **MANTECH** seeks a motivated, career-oriented, and customer-focused **Incident Technician ** to join our team in **Herndon, VA** . In this front-line role, you will… more
- General Dynamics Information Technology (Washington, DC)
- …configuration, and enrollment using MDM tools (eg, Jamf, Intune). + Respond to help desk tickets, emails, Team Chats, and walk-up requests with professionalism ... first -time investors are turning to the markets to help pay for their homes, send their children to...Currently; we are seeking an Apple and Windows Support Technician . The work schedule is Monday through Friday with… more
