- Insight Global (Franklin, TN)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience as a hands-on desktop support supervisor / manager o Experience ... Job Description The Desktop Supervisor will lead a distributed service desk team, managing SLAs, escalations, and ticket triage. Responsibilities include… more
- Cayuse Holdings (Nashville, TN)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... logging all customer interactions for escalated matters. + Mobile telephony and device support . + Video Conference Unit Troubleshooting. + IP Telephony setup and … more