- Citigroup (Meridian, ID)
- The Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer ... Service function. The overall objective is to ensure the best in class customer care focused on building and retaining valuable client relationships and drive commitment to the delivery of Citi's products and services. **Responsibilities:** + Lead and develop… more
- City of Boise (Boise, ID)
- …administration, accounting or a related field + 5 years of experience in collections call center or utility collection environment with 2 years supervisory or ... Preferred Knowledge, Experience, And Training Six years of experience in a collection call center or utility collection services environment with four years of… more
- Cardinal Health (Boise, ID)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and… more
- Cardinal Health (Boise, ID)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and… more
- Cardinal Health (Boise, ID)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... quality + Previous experience being able to achieve daily call center metrics including but not limited...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and… more
- R1 RCM (Boise, ID)
- …Advocate will be responsible for making outbound phone calls in a fast-paced call center , engaging in scripted conversation with patients to collect their ... Escalate high complexity billing issues for resolution to a senior associate or supervisor . Meets or exceeds daily production requirements. Adhere to all… more