- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Robert Half Technology (Schaumburg, IL)
- Description We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT ... a continuous improvement mindset to this function. Responsibilities: + Lead and oversee daily service desk...training Requirements Key Qualifications: + Proven experience leading a service desk or similar IT … more
- Wipfli LLP (Naperville, IL)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... of our IT Service Desk team, responsible...of our IT Service Desk team, responsible for managing day-to-day...quality, and supports team training and documentation efforts. The Service Desk Lead acts as… more
- Marriott (Chicago, IL)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- CIBC (Chicago, IL)
- …visit CIBC.com (https://www.cibc.com/en/about-cibc.html) As part of the US Technology team, the Director, IT Service Management is responsible for IT ... Management across Incident, Problem, Change, Capacity Management, and Service Desk for the CIBC US Region.... for the CIBC US Region. The Director of IT Service Management is responsible for the… more
- AireSpring (Chicago, IL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects… more
- Zurich NA (Schaumburg, IL)
- …+ Ensure end user engagement by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and data analysis. + Leverage ... Lead 129845 Zurich is currently searching for a Service Management Analyst to work out of our North...Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service… more
- Paylocity (Schaumburg, IL)
- …five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a ... the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve...a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as… more
- Anytime Fitness (Westchester, IL)
- …private training sessions, and small group training sessions. We are now looking for a LEAD TRAINER, who wants to go above and beyond impacting our club culture and ... apparel every day. You also aren't sitting behind a desk (most of the time) - you'll almost certainly...help others, so we provide access to all 24/7 full- service fitness facilities within our organization (currently 6 in… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
- CIBC (Chicago, IL)
- …levels of customer satisfaction through efficient and reliable end-user services. Oversee the service desk and support teams to ensure timely and effective issue ... years of experience in** Technology Infrastructure Management, with a strong focus on IT Service Management (ITSM), Transformation and Project Delivery, with 5+… more
- City of Chicago (Chicago, IL)
- …department's long-term technology strategy in alignment with the City of Chicago's enterprise IT standards and HR operational priorities. + Lead the Human ... risk mitigation. **Operational Oversight** + Direct day-to-day operations of the DHR IT division, including application support, help desk functions, system… more
- Wabtec Corporation (Chicago, IL)
- …the customer within Wabtec. The TPM's primary objective is to provide customer-valued service as set forth in established Service support agreements. **How will ... responsible for overall execution of, and compliance with, the I-ETMS Maintenance Service Agreements for Customer's positive train control (PTC) operation. The TPM… more
- HUB International (Chicago, IL)
- …application performance and develop recommendations for corrections and improvements + Coordinate with Service Desk lead on introduction of new applications ... systems and application support to the business. Work with IT and business operations across diverse businesses to assess...the immediate team as well as the first level Service Desk team + As required, coordinate… more
- The Hartford (Chicago, IL)
- …Consults and provides solutions. Effectively provides excellent account management service of assigned division through strategic planning and operational ... excellence. Ensures the consistent delivery and execution of the Circle of Service process; tailoring a service plan for each client based on needs. Positively… more
- Publicis Groupe (Chicago, IL)
- …+ * Lead communication with platform partners (DV360, The Trade Desk , Amazon DSP, etc.) to stayahead of innovations and competitive intelligence. + * ... audience recommendations, budget allocation, inventory selection, and KPIs. + * Lead campaign briefing, setup, forecasting, pacing, and optimization workflows in… more
- Cushman & Wakefield (Chicago, IL)
- …for various positions + Coordinate with HR, department head, Office Coordinator/Office Manager, IT /Telecomm to ensure all equipment is ordered, desk is set up ... This role will directly manage operations staff, and will be responsible for service delivery through management of Operations Managers and a Facility Manager. The… more
- Dentons US LLP (Chicago, IL)
- …Provide advanced troubleshooting and support for automated workflows and integrations, collaborating with IT Operations and service desk teams. + Monitor ... recruiting for an experienced Enterprise Applications Automation Engineer to join our IT Operations team. This role is responsible for designing, developing, and… more
- Paylocity (Schaumburg, IL)
- …satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of ... products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership,...to enhance and maintain client satisfaction and retention. + Lead and manage a team of Executive Account Managers… more
- Kuehne+Nagel (Bensenville, IL)
- …our sea logistics division. You will manage a portfolio of key accounts, lead complex negotiations, and identify new business opportunities. This role requires a ... to junior sales staff. **How you create impact** + **Drive Strategic Growth:** Lead the creation and execution of sales strategies that expand market share and… more